Requests
3
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
InvestGCBusiness Development & Agency Partnerships Manager
Sep. 2025
tremglobal.Operations & Portfolio Strategy Manager
Sep. 2024- Direct and streamline real estate operations, driving team performance, tracking KPIs, and ensuring high standards across all operational functions. - Lead a team of portfolio experts in conducting comprehensive research to identify the best investment portfolios for advisors' clients, ensuring timely and accurate updates in CRM systems and online platforms. - Serve as the primary point of contact for managing both new and existing partnerships, overseeing collaboration efforts to enhance marketing, lead management, and performance efficiency, all while supporting business growth and operational success.
tremglobal.Portfolio Manager (International)
Aug. 2023 - Aug. 2024Istanbul, Turkey- Optimized a diverse investment portfolio for Turkey, UAE, Cyprus, and other regions, securing lucrative opportunities through market research, and guiding high-net-worth clients with personalized strategies. - Led a team of brokers and appraisers, ensuring efficient deal execution, client service, and maintaining an up-to-date project database for informed decision-making. - Facilitated effective communication and collaboration among project stakeholders, contributing to successful project outcomes.
tremglobal.Sales Operations & Portfolio Manager
Aug. 2023 - Aug. 2025
FIN Real Estate TurkeyOperations & Portfolio Manager
Oct. 2022 - Jun. 2023Istanbul, Turkey- Developed and analyzed budgets for cost savings and conducted market research to identify high-potential real estate investments. - Advised clients on personalized investment strategies and led a team for efficient portfolio management. - Maintained an accurate project database and facilitated project execution through effective communication and collaboration.
Setara Dry Fruits, Nuts & SaffronRegional Manager, UAE & GCC Regions
Jan. 2022 - Nov. 2022Dubai, United Arab Emirates- Monitored market trends, evaluated costs, and identified distributors. - Developed networking and marketing tactics to increase market share and execute brand initiatives. - Built industry partnerships and targeted new customers.
Salaam NetworkDirector of E-Commerce
Jun. 2018 - Sep. 2021Kabul, Afghanistan- Developed e-commerce strategies to enhance sales and customer engagement. - Analyzed market trends to drive growth and optimize digital marketing. - Monitored growth, researched high-value products, and formulated sales strategies. - Managed budget to ensure profitability and alignment with objectives.
Salaam (Afghan Telecom GSM)Senior Director Commercial
May. 2017 - May. 2018Kabul Afghanistan- Supervised customer service, sales, and marketing; analyzed sales methods, managed channels, and set goals. - Advised top management on commercial decisions and created marketing materials. - Monitored nationwide customer service, planned new centers, and ensured quality. - Developed improvement proposals, solved problems, and provided efficient service.
Salaam (Afghan Telecom GSM)Director Sales & Distribution
Dec. 2016 - May. 2017Kabul-Afghanistan- Developed sales strategies for various channels using analytics. - Ensured efficient order processing and product availability, aligning goals with market needs. - Oversaw logistics, order fulfillment, and drove sales growth. - Led administrative team for accurate documentation and collaborated with teams.
Salaam (Afghan Telecom GSM)Director Contact Center, Customer Operations & Customer Experience
Jun. 2014 - Dec. 2016Kabul, Afghanistan- Managed customer service units, including contact centers and nationwide service centers. - Implemented customer care policies, SOPs, KPIs, and ensured regulatory compliance. - Developed churn management programs and loyalty initiatives to improve retention. - Enhanced customer journey, coordinated responses, and drove service growth.
Etisalat AfghanistanContact Center Chief Supervisor
May. 2012 - May. 2014Kabul, Afghanistan- Supervised 18 team leaders and more than350 front liners, ensuring smooth operations. - Coordinated and managed relationships with outsource partners for staff recruitment and headcount management. - Led quality improvement initiatives, analyzed customer complaints, and enhanced automation processes. - Applied critical thinking to effectively solve problems and make informed decisions.
Etisalat AfghanistanCustomer Support Supervisor
Sep. 2010 - May. 2012Kabul, Afghanistan- Prepared management reports and coordinated with departments for smooth complaint management. - Monitored and ensured resolution of inquiries, maintaining policy compliance. - Led and motivated the team, suggesting workflow improvements and training. - Enforced legal and company policies, monitored productivity, and addressed service delays.
Etisalat AfghanistanContact Center Senior Representative
Sep. 2009 - Sep. 2010Kabul, Afghanistan- Documented inquiries, followed guidelines, and assigned calls and inquiries. - Responded to inquiries, resolved complaints, provided product info, and processed orders. - Identified and escalated high-priority issues, and completed call logs. - Created reports and managed 250 contacts daily, handling difficult situations efficiently.
Ali NaisanInformation Technology Consultant
Apr. 2006 - Nov. 2008Kabul, Afghanistan- Assist with network management and hardware fault support. - Train users on PC software and prepare system documentation. - Maintain computer equipment, software, and supply inventories. - Install hardware and operating systems, including cabling.
AMMC (Afghan Marketing and Management Consultancy)Survey Team Supervisor
Jan. 2006 - Dec. 2006Kabul, Afghanistan- Led the Saba TV and Nawa Radio Social Requirements Survey Project. - Managed and supervised a team conducting public interviews. - Ensured accurate completion of survey questionnaires.
Rastin PharmacySales Manager
Jul. 2002 - Jun. 2004Kabul, Afghanistan- Verify and label prescriptions, manage inventory, and assist with medication counts. - Maintain prescription records, prepare daily statistics, answer calls, and provide general information.
InvestGC
Istanbul, Türkiye
Intch is a Professional Networking App for the Future of WorkSee more people like Murtaza on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1792444 people
16
Customer Relations
51
Architect and interior designer
24
Video editor
230330 people
16
Customer Service Representive @ Essentiel Outsourcing
22
Business and Digital Consultant
16
Singer