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Work Background
Nexford UniversityAmbassador
Mar. 2025Nairobi County, Kenya
Nexford UniversityNexford University Peer Mentor
Dec. 2024 - Jun. 2025
Red Dot DistributionSr Cloud Solution Provider Support Specialist
Jul. 2022Kenya, NairobiI help SMBs and partners realize value from Microsoft 365 Copilot, Azure AI, and Power Platform — from discovery workshops and solution design through pilots, adoption, and measurable outcomes. I design and deliver Copilot and Modern Work enablement, build repeatable workshops and demos, and present AI-driven business outcomes at industry summits. My focus spans solution consulting, partner enablement, technical customer success, and data-driven adoption programs.
UdemyCourse Developer
Jun. 2020 - Nov. 2022Online Instructor for Oracle Cloud Infrastructure. The Complete Oracle Cloud Infrastructure Foundations 2020 Course provides candidates with the foundational knowledge of core cloud computing concepts and an understanding of those services in Oracle Cloud Infrastructure. Upon completion, students will be ready to take and pass the Oracle Cloud Infrastructure Foundations 2020 1Z0-1085-20 exam. The certification is intended for candidates with technical and non-technical backgrounds who want to validate their understanding of Oracle Cloud infrastructure.
PACISSystems Administrator/Database/Support Engineer/
May. 2010 - Jul. 2020Nairobi, Kenya• Implementing, tuning and maintaining VMware based solutions • Develop and maintain operational guidelines for maintenance and support of Virtual infrastructure • Implement VMware vSphere for server consolidation and virtualization • Managing company Virtual infrastructure running VMware ESXi 5.x • Configuration and setup of VMware hosts running ESXi 5.x • Building and configuring of Windows Servers 2003,2008,2012 and Linux Servers • Evaluate resource requirements for VMware products • Cyberoam Firewall Policy configuration and management • Cyberoam feature configuration of content &application filtering, IPS, Anti-virus, Anti-Spam
Cox CommunicationsTechnical Field Analyst/Rep
Oct. 2005 - Sep. 2009Responsible for installation, provisioning, setup, testing of telephony equipment, commercial Networks, Hybrid Fiber Coaxial and other equipment associated with plant facilities and distribution systems. Performed on-demand and preventive maintenance on distribution Networks and signal leakage monitoring. Installed digital video, voice and data services at customer premise. Provide customer/user education on services installed.
Cox CommunicationsTechnical Support/Customer Care
Aug. 2005 - Sep. 2006Scheduled service calls as need to address customer issues. Provided remote technical support to customers subscribed to video, data and voice services. Responded to customer billing queries. Followed up on existing and current issues by calling customers. Provided customer education to new/existing customers.
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