Maples GroupHuman Resources Assistant
Oct. 2021 - Mar. 2022Cayman IslandsWorking with EPICORE, EPICARE and Excel • Analyzing data, running reports and solving different problems that employees have. • Collaborated cross-functionally with business analysts, developers, and testers. • Defined and documented system specifications. • Produced key measurement reports to monitor service levels, identify trends, and perform root cause analysis.