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Work Background
RevoU x Telkom IndonesiaData Analyst Associate
Aug. 2025 - Sep. 2025Jakarta, IndonesiaVirtual Internship RevoU x Telkom is a 1.5 month project focused on analyzing business data and addressing impactful case studies. Supervised by RevoU and Telkom team, this project builds expertise in solving business challenges, analyzing data, and delivering actionable recommendations for Telkom. - Built a centralized channel performance dashboard (WA, SMS, Email, Voice Call) using SQL BigQuery & Tableau, enabling cross-channel monitoring; uncovered a 5.1% revenue decline vs +5.6% delivery success improvement, and recommended diversification & scheduling strategies to stabilize revenue. - Conducted behavioral segmentation (RFM + tenure, ARPU, channel diversity) on 27K+ transaction records, identifying “At Risk” users (30% base, IDR 11.7M revenue) and “Rising Stars” as growth drivers, then delivered targeted retention & upsell strategies to reduce churn risk and optimize revenue.
RevoUData Analyst Associate
May. 2025 - Jul. 2025Karawang, Jawa Barat, IndonesiaRevoU Data Insights Project is a four-week 2 case studies focused on analyzing customized datasets to address business challenges in a specific industry. Conducted under full RevoU supervision, the project honed analytical skills, problem-solving, and the delivery of actionable insights. The project covers the following details: - Clustering Analysis – Project Data Exploration Sprint: Led an end-to-end customer segmentation initiative for an e-commerce platform, applying K-Means Clustering on 27K+ transaction records, optimizing clusters using Elbow Method & Silhouette Score, uncovering key behavioral correlations, and delivering data-driven personas with targeted marketing strategies, resulting in up to 15% potential conversion uplift. - Conducted a comprehensive Finance Insight Project on RevoFin’s loan portfolio, identifying cohort-based repayment risks (TKB30 <96.6%) and delivering targeted risk mitigation strategies through data segmentation, visualization, and actionable recommendations.
Pondok Pesantren Asshiddiqiyah KarawangHead of Administration, Media and IT
Jan. 2023Karawang Regency- Standardized student and teacher database reporting, improving data management efficiency and achieving 90% accuracy across administrative records. - Collaborated with IT teams and vendors to manage system operations, reaching 85% communication effectiveness through structured coordination platforms. - Led digital initiatives and training, boosting staff tech adoption by 30% and enhancing audience engagement through targeted media content.
Pondok Pesantren Asshiddiqiyah KarawangStaff
Jul. 2012 - Jan. 2023Karawang Regency- Maintained and updated student data and attendance records in Excel, enabling organized databases and trend analysis to support school management. - Organized correspondence archives and administrative documents, improving accessibility and document retrieval efficiency. - Prepared activity and meeting reports through accurate data collection, ensuring timely and informed decision-making across departments.
Indomaret GroupSales Associate
Aug. 2011 - Feb. 2012Karawang, Jawa Barat, Indonesia- Boosted product visibility and customer engagement by aligning displays with sales team input and providing direct assistance, increasing customer satisfaction by 15% and driving sales growth. - Performed backup cashiering and nightly inventory checks, improving transaction flow and reducing stock discrepancies by 20%, ensuring high product availability.
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