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Work Background
Grupo AsysCountry Sales Manager
Jul. 2022Trinidad and Tobago• Building client portfolio and or business partners • Develop and maintain good relationships with client portfolio. • Comply with the sales budget assigned monthly and annually, through the implementation of sales strategies to develop the maximum potential of commercial alliances, in all marketing channels of massive assistance products • Forging and maintaining strong relationships with existing key accounts • Training in store Sales Associates on how to properly sell products • Visiting commercial stores to motivate staff to generate revenue and achieve targets • Organise and promote incentives programs and give-aways that will generate excitement to achieve sales targets • Unearth new sales opportunities through networking and turn them into long term customer partnerships • Manage a qualified pipeline of sales opportunities • Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
CellMaster LtdCustomer Service Executive
Apr. 2021 - Jun. 2022Fernandes Compound Eastern Main Road, Laventille•Identifying new clients to increase and attain revenue targets • Analyzing changes in the market to improve on service delivery • Maintaining customer accounts and relationships to ensure business continuity • Prepared reports for weekly and monthly targets for review
Unified Networking Development Systems LimitedAccount Executive
Feb. 2018 - Apr. 2021I'm currently the Accounts Executive at UNDSL focusing on sales, account management and customer service. •Expanded Sales Portfolio into new markets • Negotiated favorable pricing with Distributors • Contributed to Strategic Planning Process for Sales Unit. • Expanded client database • Prepared weekly and monthly sales metrics for review • Attains and maintains industry relevant certifications
Cartrich Stores LimitedAdministrative Assistant
Aug. 2017 - Feb. 2018• Reconciled sales and payments received • Prepared quotations and ensured order fulfillment • Regularly updated client database • Prepared weekly and monthly Sales and Inventory reports
Wonderful WorldAssistant Manager
May. 2017 - Aug. 2017• Collaborated with team to ensure consistently excellent customer service • Coached, trained, developed and motivated employees to attain and maintain company standards and KPI’s • Performed Cash and Inventory Management, • Prepared weekly and monthly Sales and Inventory reports • Enforced company guidelines, policies and procedures
Telecommunications Services of Trinidad & Tobago Limited (TSTT)Business Sales Analyst
Mar. 2015 - Apr. 2017• Collaborated with teams for excellent customer service • Performed Channel Management for assigned functions • Assisted with the design, development, management and performance review of sales strategies • Prepared monthly trend reports
Telecommunications Services of Trinidad & Tobago Limited (TSTT)Customer Service Representative
Mar. 2011 - Feb. 2015• Assisted walk-in customers with service requests and queries • Troubleshoots minor equipment issues on behalf of customer • Prepared weekly and monthly reports
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