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Work Background
Long Beach Unified School DistrictHuman Resources Assistant
Feb. 2025Long Beach, California, United StatesAct as the primary point of contact for employees and district office visitors, managing the front lobby, incoming district and HR calls, and HR email inquiries. Handle employment verification requests and maintain personnel records with precision and compliance, while delivering confidential, professional support that enhances employee satisfaction and streamlines HR operations.
Lakeshore Learning MaterialsHuman Resources Coordinator
Sep. 2022 - Jan. 2025Carson, California, United StatesPlayed a key role in enhancing employee experience and HR operations by supporting onboarding initiatives and strengthening employee communication processes. Partnered cross-functionally to ensure seamless onboarding, off-boarding, and reporting accuracy. Implemented secure protocols for personnel file management while responding to high-volume employee inquiries with efficiency and care. Proactively introduced process improvements that increased participation in childcare programs and raised new hire satisfaction by 30%, contributing to a more supportive and engaging workplace culture.
Lakeshore Learning MaterialsData Entry Specialist
Mar. 2022 - Aug. 2022Carson, California, United States
Lola Ade LLCAccount Management Assistant
Sep. 2021 - Jun. 2023Los Angeles, California, United StatesManaged financial operations, verified invoices, and maintained accurate transaction records while responding to client inquiries. Expanded business opportunities through networking and optimized shipping processes by integrating multiple fulfillment platforms.
Jim Seilsopour State FarmLicensed Customer Service Representative
Sep. 2009 - Aug. 2017Long Beach, CaliforniaProperty & Casualty licensed through the state of California. Provided customer-focused account management by processing policies, renewals, and endorsements with precision. Built lasting client relationships while investigating and resolving complex billing and coverage concerns.
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