INGBusiness Analyst HR Unite
Feb. 2019 - Jan. 2020Amsterdam, North Holland, NetherlandsRecruitment business process transformation consultant for ING HR Unite programme for all of ING operation countries worldwide (delivery by IBM). My task covers delivering KPIs and metrics measuring the performance of RPO team, productivity, SLAs (Time to Fill, Time to Offer, Quality of Candidate, etc.), recruiting process analysis (candidate and hiring manager journey), target projection, and other operational measures, for both IBM team internal and ING as the client. Also improve business process of day-to-day activities and ensure data quality. Working with Workday and Taleo.