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Work Background
EXUSEnterprise Business Development (SEA)
Jul. 2025London Area, United KingdomSupporting Banks & Financial Institutions in SE Asia to reduce NPLs, improve recovery rates, and streamline operations using smart Debt Collection Recovery Technology and solutions.
EXUSBusiness Development Representative
May. 2022 - Jul. 2025London, England, United KingdomHelping Banks & Financial Institutions in SEA Transform Debt Recovery. Connect decision-makers to solutions that streamline their end-to-end collections
Trakomatic Pte LtdMarketing Business Development Consultant
Jan. 2022 - Apr. 2022SingaporeAt Trakomatic, a leading Singaporean startup in video analytics technologies, I was responsible for: - Expanding the market reach of Trakomatic's solutions, including people counting, tracking, and facial recognition technologies. - Engaging with global businesses to identify their needs and introduce them to advanced analytics solutions. - Conducting product demos, securing deals, and managing client relationships. - Collaborating with cross-functional teams to refine sales strategies and deliver client-centric solutions. During my contract, I helped drive business growth and enhance the company’s presence in key markets.
ChronicleSales Executive
Sep. 2021 - Dec. 2021AustraliaAt Chronicle, an Australian SaaS cemetery mapping company, I was responsible for expanding the US market. My key responsibilities included: - Conducting outbound calls to secure demo meetings and drive market penetration. - Handling inquiries, leading demo presentations, and closing deals with US-based clients. - Managing CRM, building the sales pipeline, and providing regular activity reports. - Collaborating with the marketing team to develop customer acquisition strategies and optimize the sales process. I successfully contributed to expanding the company's presence in the US market through effective sales strategies and client management.
SeminarDeskSales Development Manager
Jan. 2020 - Dec. 2021GermanyAt SeminarDesk, a German-based SaaS event management company, I was responsible for expanding the business into new markets, particularly in Indonesia. My key responsibilities included: - Conducting market research, generating leads, and managing the sales process from initial contact to closing deals. - Developing and improving sales scripts, email templates, and marketing strategies. - Creating marketing content for the website and social media to boost brand visibility. - Leading recruitment efforts and training new team members to support growth. By developing effective sales strategies and contributing to overall marketing efforts, I helped SeminarDesk establish a stronger foothold in the Indonesian market and ensured continuous improvement in sales performance.
Karma Group GlobalTelemarketing Trainer Manager
Feb. 2019 - Jan. 2020Bali, IndonesiaAt Karma Group, a multinational resort company, I led the telemarketing team of 30 people by: - Developing training programs for new and existing agents to improve sales performance. - Managing recruitment, including interviewing and selecting candidates, and implementing new training methods. - Conducting product knowledge sessions and sales skill workshops for agents. - Monitoring team performance with the QA department and coaching underperforming agents. - Ensuring high-quality sales calls by analyzing errors and continuously improving team skills. My efforts significantly boosted team productivity and sales results.
PT Infomedia Solusi Humanika (ISH)Quality Assurance Officer
Jul. 2018 - Feb. 2019Jakarta, IndonesiaListen to sales call recordings in English speaking (Australian company based) and verify the leads to be accepted/rejected according to the QC standards before it can through next process as success sales.
PT Infomedia Solusi Humanika (ISH)Collections Specialist
Feb. 2018 - Jul. 2018Jakarta, IndonesiaDo outbound calls reaching out the overdue customers and collecting their payments. Do negotiating and provide strategy of reasonable payment options.
PT Infomedia Solusi Humanika (ISH)Telesales Executive
Sep. 2015 - Jan. 2018Jakarta, IndonesiaDo outbound calls (B2B/B2C), specialised in cold calls, convert the raw leads into buyers via telephone. Everything from research clients, get in touch, pursuing, follow ups, objection handling, until after-sales service.
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