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Work Background
Akwa Resorts LTDAManaging Director
Oct. 2018 - May. 2025Costa Rica, PuntarenasLed the full development and operation of a boutique hospitality business, overseeing strategy, financial performance, operations, and customer experience across multiple assets.
• Built and structured all operational systems across finance, HR, sales, marketing, and F&B
• Integrated external luxury properties into a unified operational and commercial model
• Optimized service delivery and operational efficiency in a multi-asset environment
• Managed full P&L responsibility, aligning operations with growth and profitability objectives
• Strengthened customer experience and positioning within a competitive
hospitality market
Service Equation SPRL (EDEOS)Managing Partner
Jan. 2016 - Sep. 2018Belgium, BrusselsCo-founded and developed a business providing operational and management support services to SMBs.
• Defined company strategy and led business development initiatives
• Oversaw financial, administrative, and commercial functions
• Designed operational frameworks to support client growth and efficiency
• Leveraged partner networks to deliver specialized expertise across multiple
domains
• Delivered analytical reporting to improve operational performance and decision-making
Amazing EscapesCamp Manager / Operations Lead (Project-Based)
Sep. 2015 - Nov. 2015BoliviaDelivered a high-complexity, temporary luxury hospitality operation under extreme environmental conditions.
• Managed the setup and execution of an ephemeral luxury camp in Uyuni, Bolivia
• Coordinated international technical teams and local workforce
• Oversaw logistics, infrastructure assembly/disassembly, and operational delivery
• Ensured high service standards under time and environmental constraints
Montagne Alternative, S.A.Managing Director
Oct. 2010 - Aug. 2015SwitzerlandLed the conception, development, and full operational implementation of a sustainable hospitality concept, transforming a 500-year-old alpine village into a functional, revenue-generating business.
• Designed and executed the full business model: strategy, operations, financial structure, and commercial positioning
• Built operational systems and processes from the ground up
• Established KPI frameworks, reporting systems, and financial monitoring
processes
• Led multidisciplinary teams and coordinated with development stakeholders
• Delivered a fully operational and scalable business integrating sustainability,
hospitality, and experiential design
Independent Consultant (Self Employed)Independent Consultant
Sep. 2006 - Sep. 2010Belgium, BrusselsAdvised SMEs across multiple sectors on operational development, organizational structure, and business growth.
• Supported companies in improving operational efficiency and internal processes
• Provided strategic input on business development and positioning
• Worked across industries including IT, printing, consumer products, events, and finance
Targus Europe Ltd.EMEA Business Development Director
Aug. 2005 - Aug. 2006United Kingdom, LondonLed regional strategy and operational alignment across EMEA markets for a global organization.
• Defined and implemented systems to support mid- and long-term growth
• Directed cross-functional teams (Marketing, PR, Market Research, IT/CRM,
Business Development)
• Managed marketing strategy, budget, and ROI performance
• Contributed to organizational transformation and capability development
Targus S.A.Country Manager Belux
Nov. 1996 - Aug. 2005Belgium, BrusselsEstablished and developed the Belgium and Luxembourg markets from entry stage to leadership position.
• Built distribution networks and strategic partnerships across the region
• Led sales strategy, market expansion, and revenue growth
• Managed and developed a high-performing commercial team
• Achieved sustained market leadership and profitability
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