RuangguruCustomer Success Associate
Jan. 2022Sleman, Yogyakarta, Indonesia- Become a bridge for customers by consolidating feedback from customers to gather insight & receive input, suggestions, and initiatives to align with company goals - Perform data entry on the system - Alligned any project or report to stakeholder - Solve problems and provide solutions to students - Helping students develop a growth-mindset and providing support to students - Encouraging students in using products, features, and maintaining strong relationships with customers - Providing satisfying experiences to customers related to the company's products, especially in the context of learning experiences (onboarding, learning, consulting & off-boarding)