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Work Background
ShowroomLead VIP Client Advisor
Feb. 2022Optimize the client experience providing prompt, professional, warm and courteous service, building genuine relationships through thoughtful and consistent outreach resulting in repeat business and increased sales.
Consistently exceed monthly sales target, as directed by management.
Partner with Management to develop a plan to support in-store and offsite events and networking.
Assist in organizing gifting initiatives and experiences for Top Clients as well as charity donations. Lead the development of new customers, converting walk-in traffic to clients and creating energy, excitement and desire around the product and brand.
Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
Completing post appointment follow up, including order tracking, alterations, thank you notes.
Established digital selling and Social media presence.
Valdes EnterprisesPersonal Assistant
Jan. 2019 - Mar. 2024Charleston, South Carolina• Successful Personal Assistant with years of experience providing personal, administrative and household management for high net worth individuals.
• Managed principles’ personal and social calendar and school/ extra curricular schedules. • Consistently demonstrates the highest level of integrity and confidentiality.
• Responsible for household purchases including personal shopping, wardrobe management, closet organization and clothing styling.
• Worked closely with artists such as Ashley Longshore to curate a unique art collection.
• Made travel arrangements and preparations,
• Supervised housekeeping and maintenance staff as well as child care.
• Coordinated care of family pet including grooming, dog walking and boarding arrangements.
Hampden Clothing Fashion Stylist
Nov. 2015 - Jan. 2019•Assisted in styling clients for various events.
•Ensured the highest level of customer service, going above and beyond to create a luxury client experience. •Demonstrated an ability to take on a flexible work schedule including extended hours depending on the needs of the business. •Took on social media account to help expand the brand and bring in new customers.
Neiman MarcusSales Associate
Aug. 2014 - Mar. 2015Tampa/St. Petersburg, Florida Area•Knowledge of planning and executing in-store events such as fashion shows, luncheons and private styling sessions. •Established strong customer relations •Successfully used networking skills and social media to bring new and existing clients into the store.
•Showed excellent interpersonal skills and a commitment to exemplary customer service with a team player mindset. •Exceeded sales goals on a monthly basis.
Tory BurchSales Associate
Oct. 2013 - Jan. 2014Tampa/St. Petersburg, Florida Area• Developed an understanding of the merchandising process through hands-on experience. • Helped plan promotional in store events. • Worked with a team who produced the highest volume of sales internationally.
Tory BurchSales Support
Sep. 2012 - Apr. 2013Tampa/St. Petersburg, Florida AreaTory Burch- Sales Support, Sep. 2012- Apr. 2013, Tampa Fl. •Tracked vendor shipments of product and inventory to ensure timely delivery, tracked merchandise returned to warehouse headquarters •Administrative support to the selling team
TEAM EnterprisesPromotional Sales
Aug. 2012 - Oct. 2012• Traveled to different retail locations selling product. • Responsible for ensuring appealing floor sets, produced spreadsheets with amount of product sold, tracked merchandise and reported to a supervisor after each site visit.
Clerical AssistantEarth Balance
May. 2009 - Jul. 2010
Red Monkey FloristReceptionist/ Sales
May. 2007 - Aug. 2009
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