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Network Power<100 people
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Work Background
Self EmployedTraveling healthcare consultant
Dec. 2025Australia
DD & MH PROVIDER OF OREGON, LLCHuman Resources
May. 2025 - Jan. 2026
24 Hour FitnessFitness Manager
May. 2010 - May. 2014Portland, Oregon Metropolitan AreaAs Fitness Manager, I led a team of personal trainers while overseeing the implementation of health and fitness programs designed to drive member engagement, improve client outcomes, and increase revenue. My responsibilities included: • Team Leadership: Recruited, trained, and developed a high-performing team of fitness professionals to deliver personalized and group training services. • Program Development: Designed and implemented evidence-based training protocols and wellness strategies aligned with member goals and corporate standards. • Client Relations: Provided coaching and consultation to members, ensuring a supportive environment for diverse populations with varied fitness levels. • Sales & Performance Metrics: Consistently met and exceeded monthly sales goals for training packages through performance tracking, staff coaching, and customer service excellence. • Cross-Department Collaboration: Partnered with membership, operations, and group exercise teams to deliver seamless member experiences and retain clients. • Compliance & Safety: Maintained adherence to company policies, safety regulations, and best practices in fitness and risk management.
KENNEWICK GENERAL HOSPITAL HOME HEALTH CAREOffice Manager
May. 2008 - May. 2010Kennewick, Washington, United StatesIn this leadership role, I managed daily operations across multiple outpatient clinics and the hospitalist program affiliated with Kennewick General Hospital. I was responsible for ensuring clinical and administrative alignment, operational efficiency, and high standards of patient care across diverse medical specialties. Key Responsibilities: • Multisite Operations Management: Oversaw workflows, staffing, and scheduling for multiple clinics and coordinated inpatient services within the hospitalist program. • Team Leadership: Supervised administrative and clinical support staff, providing training, performance evaluations, and conflict resolution to maintain a high-functioning team. • Physician & Provider Support: Worked directly with physicians, nurse practitioners, and specialists to optimize care delivery, documentation processes, and interdepartmental communication. • Regulatory Compliance & Documentation: Ensured compliance with HIPAA, CMS guidelines, and hospital policy; managed accurate and timely medical records and billing procedures. • Patient Experience & Quality Assurance: Monitored patient flow, feedback, and satisfaction metrics, implementing improvements to enhance care outcomes and service delivery. • Budget & Resource Management: Assisted in financial planning, supply ordering, and cost control efforts to maintain operational efficiency without compromising care quality. • Integration with Hospitalist Program: Acted as liaison between hospital inpatient services and affiliated outpatient providers to ensure continuity of care and resource coordination. This role deepened my understanding of healthcare systems, interdisciplinary team dynamics, and the structural challenges of balancing administrative efficiency with compassionate care.
Willamette DentalOffice Manager
May. 2006 - May. 2008Pasco, Washington, United StatesAs Office Manager of a high-volume specialty dental clinic, I led daily operations with a focus on patient-centered care, staff coordination, and administrative excellence. I supported clinical teams specializing in advanced dental procedures, ensuring seamless scheduling, compliance, and billing processes across all services. Key Responsibilities: • Administrative Leadership: Managed front and back office operations, including patient intake, insurance verification, appointment scheduling, and medical-dental records management. • Team Supervision: Hired, trained, and supervised administrative and clinical support staff, ensuring high standards of customer service, professionalism, and teamwork. • Patient Relations: Served as the primary point of contact for patients regarding treatment plans, billing questions, and care coordination, fostering trust and retention. • Billing & Insurance: Oversaw claims processing, pre-authorizations, and collections, maintaining accuracy in coding and maximizing reimbursements through diligent follow-up. • Compliance & Documentation: Ensured strict adherence to OSHA, HIPAA, and dental board regulations, as well as clinic protocols for sterilization and safety. • Scheduling Optimization: Balanced provider availability with patient needs, maximizing chair time utilization and reducing no-show rates through effective calendar management. • Vendor & Inventory Management: Maintained clinic supply inventories and coordinated with vendors to ensure timely access to materials and equipment required for specialized procedures. This role honed my skills in healthcare operations, dental-specific regulations, and patient engagement, all while supporting a fast-paced, specialized clinical environment.
All Seasons Mental Health and Family Care ClinicChief Financial Officer
May. 2002 - May. 2006Boise, Idaho, United StatesI began my journey at this organization as a Developmental Specialist and quickly advanced through roles as Behavioral Specialist, Trainer/Director, and ultimately Chief Financial Officer. In this executive role, I led the financial and operational transformation of a behavioral health clinic and launched an integrated vocational rehabilitation program, doubling the company’s size and scope in under two years. Key Responsibilities & Achievements: • Strategic Financial Leadership: Directed budgeting, forecasting, and financial planning activities, optimizing fiscal performance while supporting the clinic’s mission to deliver accessible, trauma-informed care. • Program Development & Expansion: Designed and launched a vocational rehabilitation program that empowered clients with behavioral health needs to reenter the workforce, creating new service lines and funding streams. • Organizational Growth: Spearheaded initiatives that led to a 100% increase in company size, expanding staff, facilities, and services through operational efficiency, staff training, and strategic partnerships. • Training & Clinical Leadership: As Training Director, developed and implemented onboarding and continuing education programs for behavioral health staff, raising clinical standards and improving staff retention. • Behavioral Program Oversight: Provided clinical guidance and systems-level support as a former Behavioral Specialist, ensuring all services aligned with ethical best practices and evolving client needs. • Cross-Functional Management: Collaborated with clinicians, case managers, HR, billing, and executive leadership to streamline workflows, improve interdepartmental communication, and align business decisions with client outcomes. • Regulatory & Compliance Excellence: Ensured ongoing adherence to Medicaid, HIPAA, and state-level mental health regulations, while improving internal audit processes and documentation standards.
Guardian Mt. HoodChief Executive Officer
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