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Work Background
Herzing UniversityStudent
Aug. 2011
American Billing ServiceClient Services Representative
Aug. 2007 - Nov. 2008Responsible for marketing to potential new clients and establishing guidelines for new clients Followed up with patients regarding accounts and coordinated with insurance, attorneys and WC in order to secure a payment date and /or submit additional documentation Handled data entry / Researched claims to find why it had not been paid in its entirety or at all
Mutual Management ServicesCollections / customer service
Feb. 2002 - Feb. 2004
Medco Financial ServicesMedical collections/ customer service clerk
Jan. 2001 - Feb. 2002Coordinated payment plans and insurance benefit payments with providers Updated patient accounts to reflect payments received / in charge of the switchboard and data entry
Sbarro’sGeneral Manager
Jun. 1997 - Apr. 1998Completed general AP/AR tasks Responsible for Human Resource tasks including staffing, training and ensuring OSHA compliance Prepared payroll and submitted to ADP
Comfort InnGeneral Manager
Jul. 1995 - May. 1997Coordinated with Rockford Area Convention Visitor’s Bureau to ensure maximum room occupancy and guest satisfaction Maintained hotel standards and OSHA guidelines while meeting projections on a daily basis Prepared quarterly reports and payroll
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