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Work Background
Software Engineer
BBVASoftware Engineer
Mar. 2025 - May. 2025Mexico City, Mexico• Developed tech solutions for the Core Banking Products Loans Systems at BBVA. • Designed and implemented backend APIs and services using Java and APX. • Profiled and optimized services for performance and scalability. • Integrated APIs with platforms like Salesforce, Android, and iOS. • Executed unit, functional, and integration tests using Postman and Bruno. • Automated and documented testing processes; reported bugs/incidents via Jira. • Deployed services to production and supported post-launch activities. • Connected frontend interfaces to Oracle databases. • Collaborated closely with the Finance department to gather and refine business requirements. • Utilized tools like Bitbucket, IntelliJ IDEA, and Visual Studio Code. • Actively participated in agile teams using Scrum and Kanban methodologies.
Full Stack Developer (Social Service Academic Subdirectorate) UPIICSA
Instituto Politécnico NacionalFull Stack Developer (Social Service Academic Subdirectorate) UPIICSA
Sep. 2024 - May. 2025Ciudad de México, México• Developing and maintaining full stack applications for academic projects within the Academic Subdirectorate. • Collaborating with academic teams to deliver software solutions that support educational initiatives and improve institutional processes. •Participating in the design and implementation of front-end and back-end components using technologies like JS, React, HTML, CSS and Apex Oracle. • Enhancing the performance and user experience of digital platforms used by students and faculty.
QA Software Tester - Intern (Claro Vídeo)
Global Hitss MéxicoQA Software Tester - Intern (Claro Vídeo)
Sep. 2024 - Mar. 2025Ciudad de México, México• Test case design. • Automated test execution. • Regression testing, Integration testing. • Collaboration with developers. • Performance testing. • Manual test execution. • Visual quality review. • Bug reproduction, localization, testing, reporting with Jira. • Collaboration with product and operations teams.
Technical Support (in Atento Servicios)
Samsung Electronics MexicoTechnical Support (in Atento Servicios)
Sep. 2021 - Feb. 2022Ciudad de México, MéxicoRemote Technical Support: Provided technical assistance to Samsung Peru customers via chat. • Diagnostics and Problem Resolution: Conducted effective diagnostics and provided solutions to technical problems. • Application Management (SAP): Utilized applications such as SAP to create detailed incident reports. • Appointment Scheduling. • User Education. • Complex Case Management. • Continuous Improvement. • Incident Documentation.
Data and Documentation Analyst (in Atento Servicios)
BBVAData and Documentation Analyst (in Atento Servicios)
Sep. 2019 - Oct. 2020Ciudad de México, México•Evaluated and analyzed auto loan applications to determine approval or rejection based on established credit criteria. •Verified and processed documentation required for loan applications, ensuring compliance with internal and regulatory guidelines. •Collaborated with BBVA's credit department to streamline decision-making processes for auto loan approvals. •Managed large datasets, maintaining data integrity and accuracy throughout the loan review process. • Communicated with applicants and internal teams to resolve discrepancies or missing information in loan applications.
Computer Technician (Social Service IT Unit) CECyT 5 "Benito Juárez"
Instituto Politécnico NacionalComputer Technician (Social Service IT Unit) CECyT 5 "Benito Juárez"
Jan. 2019 - Jun. 2019Ciudad de México, MéxicoHardware and Software Maintenance: Conducted diagnostics, preventive and corrective maintenance on computer equipment, ensuring optimal performance and extending their lifespan. • User Technical Support: Provided technical assistance to users, resolving issues related to software usage, printer configuration, and other peripheral devices. • Local Network Administration: Participated in the configuration and maintenance of the local network, ensuring the connectivity and security of connected devices. • IT Inventory Management. • Implementation of New Systems. • Staff Training. • Technical Documentation. • Continuous Improvement Projects.
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