Instituto Politécnico NacionalComputer Technician (Social Service IT Unit) CECyT 5 "Benito Juárez"
Jan. 2019 - Jun. 2019Ciudad de México, MéxicoHardware and Software Maintenance: Conducted diagnostics, preventive and corrective maintenance on computer equipment, ensuring optimal performance and extending their lifespan. • User Technical Support: Provided technical assistance to users, resolving issues related to software usage, printer configuration, and other peripheral devices. • Local Network Administration: Participated in the configuration and maintenance of the local network, ensuring the connectivity and security of connected devices. • IT Inventory Management. • Implementation of New Systems. • Staff Training. • Technical Documentation. • Continuous Improvement Projects.