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Work Background
Data ConsultNetwork and Security Engineer
Jan. 2024Beirut Governorate, Lebanon1) Implementation of Enterprise Solutions: - Routing and Switching (main Cisco) - Firewalls (FTD, ASA, Fortigate, Sophos) - Wireless (Cisco WLC AireOS based and IOS XE, Cisco Mobility Express, Cisco Flex, FortiAP, Grandstream, Aruba) 2) L3 technical support
CITG - Continental Information and Telecom GroupNetwork and Security Engineer
May. 2022 - Feb. 2024Lebanon- Design, implement, install, configure, and maintain networking and security related products/services such as Routers, Switches, Wireless controllers, Access Points, Network Management Systems, NG Firewalls, Endpoint security solutions, backup solutions, call managers. - Performing network assessment and security audits for clients and generating proper reports. - Opening cases with vendors and communicating with vendor’s support teams to resolve any encountered complex problems in the assigned projects. - Preparing High Level Design (HLD) and Low Level Design (LLD), Network Ready for Use (NRFU) and Network Implementation Plan (NIP) documents. - Providing Handover training sessions for clients upon project completion. - Providing technical support for clients under active SLAs. - Conducting Wireless Site Surveys and Wireless Network Designs. - Deliver comprehensive and compelling presentations and demonstrations via webex or face to face - Coordinating with the group technical team and project managers to ensure proper implementations and smooth project delivery. - Preparing and providing Internal Technical support and Training sessions for other team members - Acting as technical escalation point/consultant for presales/sales team for specific advanced pre-sales cases - Preparing and completing certifications within a specified timeframe as per the company’s requirements
COMPUTEL S.A.LNerwork & Security Engineer
Oct. 2021 - Jun. 2022Jdaide, Mount Lebanon, Lebanon- Involved with on-site projects implementation and support. - Configure LAN, WAN, Wireless and edge Security equipment (Cisco, Aruba, Mikrotik, Sophos, Fortinet). - Implementing VOIP projects with Grandstream for small, mid. and large businesses. - Ensuring that service agreements are met. - Provide support on projects on-site or remotely. - Developing professional documentation for projects.
proactive-itsIT & Network Security Engineer
Jan. 2021 - Nov. 2021Lebanon- Provide daily support and system administration for company customers. - Monthly on-site visits, checking equipments and apply needed modifications. - Configure firewall, AP, routers, switches to set standards. - Fix customers issues remotly or by visiting sites. - Prepare new computers (PC,Laptop). - Deeply invovled in identifying, diagnosing & resolving network problems accross sites.
Pros-Services SARLNetwork Operations Center Engineer
Dec. 2017 - May. 2019Beirut District, Lebanon• Solid understanding of the OSI or TCP/IP Model. • Deep understanding of networking protocols (EIGRP, OSPF, BGP,802.11, etc). • Keep network infrastructure up-to-date and secure. • Identify and recommend needed and optimal infrastructure improvements. • Troubleshooting issues within the network to ensure it is running efficiently and avoids all potential future problems. • Maintain all network documentation for hardware, configuration and licensing. • Ability to deal with multi-vendor devices (Cisco, Mikrotik, HP, TP-Link). • DataCenter Design (electrical power, network design, organize cabling). • Monitoring Full network equipment through PRTG, CACTI, and dude. • Configure and Install PTP and PTM Links (Mikrotik, mimosa). • Deep understanding and Installation relationship between Radius, NAS and PPPoE servers.
Computer Technology & Services (CTServ)Technical Support Engineer
Jan. 2017 - Oct. 2017achrafieh• Specialize in providing IT maintenance and support for company customers (ex : Libraries, Hospitals, Supermarkets) on all Lebanese territory. • Installing and Configuring computer systems (ex: customer new branch, new project implementation). • Diagnosing Hardware/Software faults and solving technical problems at the customer side (ex: install new equipment, change server RAM, Hard-disk, change Hardware decision).
USI s.a.l.Network Trainee
Sep. 2016 - Nov. 2016Sin-EL-Fil• Cisco Routing knowledge (Static and Dynamic Routing). • Cisco Switching knowledge (VLANs, VTP, STP, ETHER-CHANNEL, Trunking). • CCTV systems Installation and Networking.
Cable ONERadio Trainee
Aug. 2015 - Sep. 2015Lebanon• Carrying out site and profile surveys for point-to-point transmission microwave links. • Studying Different parts of microwave Access Links.
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