Bank of AmericaManager
Jan. 2007 - Jan. 2013Gurgaon, India- Supporting 28 delivery teams and 350 Associates for managing operational risk across Global Wealth Investment Management, Global Risk, Analytics, Research and Modelling processes. - Validating monthly risk scorecards for tracking directions of risk and reports to senior management - Conducting process risk reviews for identification of risk and control gaps, document adequacy, judging effectiveness of existing controls, suggesting various best practices to mitigate risk. - Annual risk assessment to judge any incremental risk due to change in scope of work or technology addition in existing processes - Monthly reviews with delivery team to discuss and address issues and debate on emerging trends in the business - Maintaining relation with onshore risk & compliance partners, delivery team and other key stakeholders through quarterly risk reviews - Conducting random checks on key risk areas to prepare operations team for forthcoming external audits - Performing calendar based trainings to increase risk awareness among executives, Managers & Process owners