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Work Background
Business Development Manager
Cygnus CorporationBusiness Development Manager
Jun. 2020Sofia, Sofia City, Bulgaria• Creating business plans and strategies based on the Management vision and goals, and put them into action. • Investigating and identifying new business opportunities, such as new markets, growth sectors, trends, partnerships, and services. • Considering ways to enhance the way the business operates. • Working strategically to improve communication processes in order to achieve high results. • Making reports regarding both the activity and the results of the organisation. • Developeding a working structures and processes to see if they can be improved. • Based on analyses and observations, making recommendations for improving the business's rules and procedures. • Supporting the implementation of third-party recommendations and instructions given to the Company;
Commercial Director
Cygnus CorporationCommercial Director
Aug. 2019 - Jun. 2020Sofia, Sofia City, Bulgaria• Monitoring the current level of customer service quality. • Holding regular meetings with the team to assign and receive feedback on tasks. • Submiting a monthly report on the team's activities. • Managing the commercial activities of the company. • Directing and assisting the team in providing consultation and information to the company's customers, • Managing and supporting the acquisition of new customers. • Directing and regulating the execution of direct sales to key customers. • Assisting in the resolution of commercial cases. • Monitoring and evaluating subordinate managers' and consultants' performance.
Sales Manager
Cygnus CorporationSales Manager
Jan. 2017 - Jul. 2019Sofia, BulgariaMain Responsibilities • Provide vision, leadership, regular communication and mentoring support to a team of 50+ members to promote employee development and maximise team performance. Coach staff on how to add value for the customer, instilling in them the knowledge and confidence to deliver against customers` needs. • Lead the development and implementation of the Branch Strategy, aligned to Area, Regional, Retail and Group Strategy, to increase company`s profile and grow our customer database. • Lead and ensure effectiveness of our key business models, local market planning, sales excellence and best practice relationship management. Lead and manage organizational change in the Branch so employees foster and implement change initiatives in line with Retail • Monitor and proactively manage credit management risk information in a manner that fulfils the business strategic goals while complying with standards related to risk management. • Managing and developing a team to fill their potential and enable them to meet and exceed • Ensure the success of marketing strategy objectives and goals exceed • Conduct B2C and sales training for newly arrived personnel to deliver sales growth • Update CRM with sales progress and provide precise KPI reports
Assistant Sales Manager
Camelback VW Subaru MazdaAssistant Sales Manager
Jul. 2013 - Jul. 2015Phoenix, Arizona AreaMain Responsibilities: o Manage customers’ queries o Provide customer service o Provides with specific information about products o Overcome objections and provides the best alternative to the customer o Discover and create innovative solutions o Discover customer needs through consultations, applying communication skills to prepare and present proposals. o Hire, coach, and develop a team of sales experts o Provide continuous feedback and coaching to improve individual and store performance o Deliver operational and merchandising excellence o Generate new leads and build relationships, connecting over the phone or through in-store workshops and events.
Logistics Manager
Taurus transLogistics Manager
Feb. 2011 - May. 2013SofiaMain Responsibilities: o Dispatching: Import – Export from/to Bulgaria o Processing documents to/from customs and state institutions o Heavy vehicle pre-departure check o GPS management o Documentation and file management o Hiring/Releasing/Interviewing personnel o Banking and administration o Plan and prepare work schedules o Evaluate employees' job performance o Assign employees to specific duties
GPS and Dispatching Coordinator
Inter RoadGPS and Dispatching Coordinator
Nov. 2007 - Mar. 2009Sofia, BulgariaMain Responsibilities: o Install and handle GPS systems. o Dispatch trucks in and out of the country. o GPS data checking and reporting. o Developing and maintaining a strong and reliable customer database. o Searching for better plans for GSM networking and finding solutions to lower monthly expenses. o Perform routine preventive maintenance o Prepare daily work and run schedules
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