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Work Background
Posta PlusLead Product Manager
Oct. 2022 - Nov. 2024
Shepherd TechnologiesProduct Owner
Jan. 2019 - Mar. 2021Amman Governorate, Jordan
tebcan.comProduct Owner
Sep. 2018 - Sep. 2020Amman Governorate, Jordan
eSenseSenior Business Analyst
Sep. 2016 - Mar. 2018Amman Governorate, Jordan
GCEFreelance Trainer
Jan. 2014 - Feb. 2021Amman Governorate, Jordan
HiPoint SolutionsFreelance Business Analyst
Jun. 2013 - Jun. 2016
Estarta SolutionsBusiness Analyst\Senior Quality Engineer
Mar. 2011 - Aug. 2011Main Duties: • Creating, reviewing and editing requirements, specifications, business processes and recommendations related to proposed solution. • Developing functional specifications and system design specifications for client engagements. • Leading testing efforts and performing different types of testing. • Ensuring issues are identified, tracked, reported on and resolved in a timely manner. • Working with client personnel to identify required changes. • Communicating needed changes to development team. • Communicating and applying process\project standards.
ExxabSenior Quality Control, Business Analyst
Jan. 2011 - Mar. 2013• Leading the Quality Control and Assurance Activities. • Creating, reviewing and editing requirements, specifications, business processes and recommendations related to proposed solution. • Software Configuration Management. • Process Improvement, documenting current state, future state and analyzing current processes gaps.
National Bank of KuwaitProcess Specialist
Jan. 2010 - Dec. 2010Main Duties: • Software Configuration Management and Release Management. • Initiating, reviewing and maintaining quality management plan. • Performance Analysis, Reporting and automation considering well-defined KPIs. • Process Improvement and Automation, documenting current state, future state and analyzing current processes gaps. • Recognizing different processes in the department and defining undefined processes. • Exceptions Management (exception definition and handling on TFS, Organizational and Timeline Delivery exceptions). • Documentation and Reports Management (Automated reports verification and validation).
eSense SoftwareQuality Control Engineer
Jan. 2008 - Dec. 2009Main Duties: • Requirements Verification. • Design Verification. • Test cases Design and Development. • Test Planning and Execution with different testing types. • Bug Reporting & Tracking tools. • Test & Release Reporting. • Change and Version Control.
Estarta SolutionsQuality Associate
Feb. 2006 - Jun. 2007Main Duties: • Understanding Business requirements and analyzing them to find defects in use cases. • Reporting Bugs and defects to the development team using a problem tracking tool. • Writing test cases per functionality, Quality Plan, User Acceptance Plan, Scope Verification Document, Checklists, Traceability Matrix, and User Manuals. • Performing different types of testing i.e. Black box testing, Regression tests, performance testing, etc.
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