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Network Power<100 people
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🔥33%
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Work Background
Transportation Security Administration (TSA)Assistant Director of Security
Jan. 2011Act as the principal operational advisor to the Federal Security Director, delivering strategic guidance and oversight of day-to-day operational initiatives. Spearhead the implementation and compliance of federal programs, including payroll systems, travel logistics, procurement card protocols, and asset management. Maintain consistently high Key Performance Index (KPI) scores by cultivating an inclusive, well-informed, and motivated workforce. Directed and managed a multidisciplinary team of over 200 personnel spanning security screening, human resources, procurement, IT, and administrative functions. Assessed and mitigated complex operational and security risks within high-stakes airport environments to ensure safety and regulatory compliance. Championed a high-performance culture through interdepartmental collaboration, robust employee engagement, and leadership transparency. Reduced attrition rates through proactive leadership strategies, including town halls, regular communication, mentorship programs, and professional development opportunities. Recognized for over 20 years of effective leadership, consistently aligning team performance with agency mission and operational goals.
Transportation Security Administration (TSA)Administrative Officer
Jan. 2007 - Dec. 2011Supervised administrative, clerical, and technical teams, assigning responsibilities, setting priorities, and conducting performance evaluations to ensure operational excellence. Provided strategic counsel to senior leadership on policy development and communication frameworks for both internal and external stakeholders. Ensured agency-wide compliance with civil rights, privacy, redress, and information-sharing regulations, safeguarding organizational integrity and public trust. Directed all aspects of TSA’s annual budget lifecycle, including planning, execution, and reporting, while serving as a key liaison with the Office of Management and Budget (OMB) and congressional oversight committees. Designed and implemented administrative processes that enhanced operational efficiency and aligned procedural practices with TSA’s strategic goals.
Transportation Security Administration (TSA)Program Analyst
Jan. 2006 - Dec. 2007Led cross-functional initiatives from inception to execution, aligning stakeholder input and ensuring timely, goal-oriented project delivery. Collected, analyzed, and synthesized operational data to assess program effectiveness, identify trends, and recommend data-driven improvements. Designed and tracked performance metrics and KPIs aligned with organizational goals, driving accountability and continuous improvement. Contributed to the development of agency-wide policies and standardized processes, enhancing operational efficiency and ensuring compliance with federal mandates. Provided strategic recommendations on resource allocation, optimizing staffing levels and budget utilization to support mission-critical operations.
Transportation Security Administration (TSA)Quality Improvement Manager
Seventh-Day Adventist Clinic | Wellness CenterOffice Coordinator
Guam Community CollegeEnglish Instructor
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