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Work Background
Sr. HR Business Partner
DHL ExpressSr. HR Business Partner
Mar. 2022Dallas, Texas, United StatesDHL is the world’s leading international logistics company. Our 400,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. •Provide HR guidance and counsel to business leaders throughout all phases of the change management life cycle (i.e. structure changes and DHL cultural changes). •Act as a HR consultant to your client groups and provide input on the HR implications of strategic and operational decisions and plans. •Provide valuable input and expertise to your client groups in terms of employment legislation, policies and practice. •Maintain a strong focus on employee relations, performance management, engagement and retention activities. •Partner with the business leaders and leverage the COE to proactively identify talent management needs and workforce planning strategy. •Manage and implement HR activities across the employee life cycle consistently with COE and Shared Services as follows: Workforce Planning, Compensation & Benefits and Salary Proposals, Development, Performance & Talent Management, Employee Engagement and EOS (Employee Opinion Survey). •Responsible for hiring, coaching, training, and developing subordinate staff. •Directs and supports internal employee investigations; partnering with multiple internal stakeholders. •Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes. •Manages human resources generalists or specialists with combined responsibility for several human resource functions such as employment, compensation, training, equal employment/affirmative action, records, safety and health, benefits and employee services.
Sr. Professional, Human Resources
Ingram MicroSr. Professional, Human Resources
Feb. 2021 - Mar. 2022Dallas-Fort Worth MetroplexIngram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50B in revenue, IM is the world’s largest technology 3PL distributor with operations in 64 countries and more than 35,000 associates. •Accountability for providing support to facilitate the provisioning all HR services to logistic facility of 200 operations associates of multi-site locations including senior management. •Execution of HR business frameworks, policies, plans and procedures to support the business’ strategic and operational priorities and key initiatives. •Collaboration with HR centers of excellence globally which includes Talent Acquisition, Training & Development, Compensation, Benefits to deliver effective and enduring human capital programs. •Assisting with the development of employee relations policies and procedures and provide coaching to a small number of BU leaders regarding effective workplace strategies. •Recommends changes, new approaches, policies, and procedures to influence improvement and efficiency of the division/organization. •Develop, revise, and/or recommend new personnel policies, procedures, and approaches to managing the workforce.
Human Resource Business Partner
HertzHuman Resource Business Partner
Aug. 2019 - Feb. 2021Dallas-Fort Worth MetroplexThe role is responsible for performing all HR-related duties on a professional level. The positions carries out responsibilities in the following functional areas: employee relations, training, performance management, benefits, onboarding, policy implementation, leave administration, and employment law compliance. • Coach and train managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. • Develop training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements. • Ensures legal compliance by monitoring and implementing applicable human resource federal, state, local and other government requirements. • Partner with managers to keep job descriptions up-to-date and relevant with federal, state, local and other government laws and regulations for all positions. • Respond to all inquiries regarding policies, procedures, and serve as first point of contact for employees and managers regarding all HR related issues or concerns on site. • Act as a liaison between Corporate Shared Services Group and the site managers and employees. • Manage complex employee relations issues, conduct workplace investigations, and resolve grievances through positive and professional mediation. • Administer performance review and salary administration program to ensure effectiveness, compliance, and equity. • Promote internal equity and external competitiveness by recommending pay rates for new hires, promotions, transfers and equity increases in line with current industry data. • Develop, revise, and/or recommend new personnel policies, procedures, and approaches to managing the workforce. • Prepare employee separation notices, related documentation, and conducts exit interviews.
Human Resources Business Partner
Envoy AirHuman Resources Business Partner
Sep. 2017 - Jul. 2019Dallas/Fort Worth AreaHR Support and liaison between Operations, Regional Leadership, Functional Centers of Expertise. This role is critical in executing strategic people initiatives by providing great internal customer support/service to Managers and front-line associates within union/non-union workgroup within designated regions, and driving HR excellence and process improvement, as well as identifying solutions and strategies needed to support the field. •Consults and advises managers on the HR policy to ensure understanding, compliance, and guidance of all programs and initiatives. •Solve complex organizational issues to ensure integration consistency of policy. •Build leadership capability through succession planning. •Improve associate performance through increased engagement and retention. •Facilitate HR Policy & Compliance Training. •Ensure seamless, efficient delivery of all HR programs and services. •Uses HR/business analytics and metrics to proactively identify gaps and propose and implement changes necessary. •Partner with field management on employee relations matters to include investigations, performance management and other employment matters. •Partners with field managers to support retention efforts for our key and high performing talent to ensure we have the capability to maintain and grow our business. •Acts as coach and mentor to managers as it pertains to their overall career development and progression. •Works with managers to ensure performance management is being effectively employed in operations.
Field Human Resources Manager
Signature Flight SupportField Human Resources Manager
Jul. 2012 - Jun. 2017Dallas/Fort Worth AreaPrimary focus is ensuring high performance and top talent within the various front-line layers among twelve (12) FBO's within West and Mid-West Region. Serve as point-of-contact for people related issues by partnering directly with Leadership Team to maximize engagement, retention, compliance, and performance. • Partner with Operations, Sr. HR Management, and RVP’s to implement key Human Resources initiatives within two (2) Regions. • Ensures all locations are in compliance with all company policies and procedures related to Human Resources. Provides advice and consultation to operations and HR management. • Recommends changes, new approaches, policies and procedures to influence improvement and efficiency of the division/organization. • Disseminate and monitor Human Resources policies, programs, and procedures. Acts as subject-matter expert and advisor on leaves of absence including ADA, FMLA, and Worker’s Compensation. • Ensures compliance with federal, state, and local employment and safety related laws and regulations. • Champion co-worker engagement by creating, supporting and/or deploying engagement activities. Partner with Regional Management and Sr. HR to develop and deploy additional engagement activities. • Acts as a mentor/coach in the talent acquisition, staffing, and talent management processes. Creates opportunities to build leadership capabilities and enhance internal talent. • Investigates internal and external complaints within the region from notification through resolution. Ensures fair treatment and equitable application policies and procedures. Represents organization at personnel related hearings and investigations when appropriate. • Plan and insure new employee on-boarding, and monitoring records of all employees.
Human Resources Manager
ARAMARKHuman Resources Manager
Aug. 2007 - Jul. 2012Hold complete planning, leadership, and management responsibility for all HR activities for 180+ employees. Lead a direct staff of administrative support personnell. * Reduced costs by sharing applicant databases and leveraging recruiting activities for multiple positions. Increased employee retention and satisfaction by providing more opportunities for advancement. * Strengthened relationships with functional departments, making HR a strategic partner in process development, staffing, and employee relations. Streamlined and redefined workflow, roles and responsibilities, and compensation/pay practices. Restored employee confidence and trust, overcoming initial resistance to change as employees moved from a in-house to publicly traded corporation. Persuaded key contributors to stay with the organization. * Simplified employment process and agreements to quickly fill critical operations positions. Modified the compensation plan, implementing a pay model using incentives and bonus to motivate performance while reducing base pay salaries.
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