Joy Michelle Umutesiwase

Customer experience officer

RwandaData Entry AssociateLive ChatCase ManagerBanking OperationsFinanceData Entry SpecialistData EntryCustomer Care SpecialistChat SupportHelp Desk SupportCustomer ServiceCall Center

Joy Michelle Umutesiwase is a dedicated Customer Experience Officer, where she leverages her passion for enhancing client satisfaction and streamlining service processes. With over 3 years in the banking industry. She holds a Bachelor’s degree in Business information technology from University of Rwanda. Outside the office, Joy enjoys exploring new cuisines.

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