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Work Background
Account Manager
Sharp Business Systems UK PlcAccount Manager
Jan. 2018Birmingham, United Kingdom• Develop and implement strategic IT initiatives designed to optimize the performance of key accounts • Consistently increase sales revenue by delivering leading-edge sales presentations and applying customer- focused sales tactics
Production Manager
City linen Services UK LtdProduction Manager
Jan. 2016 - Dec. 2017Birmingham, United Kingdom• Efficiently managed the productions of a commercial laundry operation and fostered a culture of exceeding targets • Improved quality and productivity in active collaboration with the service, engineering and sales departments
Project Manager
Studio A2 LtdProject Manager
Mar. 2015 - Jan. 2016• Managed the development and delivery of commercial web sites and web applications • Designed and executed strategies to manage project budgeting and forecasting, expense reporting, risk management, status reporting, and execution
Stock Control, Customer Relations & IT Manager
City Linen Services UK LTDStock Control, Customer Relations & IT Manager
Aug. 2011 - Mar. 2015Birmingham• Consolidated client satisfaction and retention by improving customer experience and enforcing quality customer value in services provided • Improved work flow and reduced administrative costs by managing all IT provisions and facilitating the development a new in-house bespoke system
Sales Manager
Autopartswarehouse LtdSales Manager
Jan. 2009 - Apr. 2011• Identified new business opportunities and generated new customer traffic by optimizing marketing strategies on various social media platforms • Increased revenue generation and maximized profit by leveraging business metrics and trends
Marketing Manager
Transhock Distribution LtdMarketing Manager
Jan. 2007 - Jan. 2010• Managed all aspects of marketing and promotional activities for both the offline and online businesses • Increased market awareness and doubled client acquisition by implementing aggressive advertising and marketing initiatives
Mig Welder, Weld testing and ISO/TS16949 Weld Auditor
KeiperMig Welder, Weld testing and ISO/TS16949 Weld Auditor
Jan. 2006 - Nov. 2006Woodgate Valley, BirminghamMig Welding 2006 Honda Civic seats ISO/TS16949 Standard Weld Testing and Auditing
Store Assistant / Supervisor
Lidl UK GmbHStore Assistant / Supervisor
Feb. 2005 - Nov. 2005Downpatrick, Northern IrelandGeneral Store duties, Cashing up, closing / opening store and supervision in absence of management.

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DevOps & Project Management Excellence
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