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Work Background
Children's Education Funds Inc. (CEFI)Head Office Dealing Representative
Aug. 2023Ontario, Canada
Quality InnCustomer Service Executive
Aug. 2021 - May. 2023Peterborough, Ontario, CanadaAssisted guests with check-out of check-ins, providing a warm and professional welcome. Assisting with guests reservations, processing transactions. Handling guests concerns and complaints with empathy and professionalisms and following up with guests ensuring issues are resolved to their satisfaction. Being a language resource for guests and staff ensuring effective and efficient communications between staff and guests. Promoting hotel amenities and surrounding tourists attractions. Adequate documentation of activity reports during shifts.
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