Daily Court ReviewPublic Notice Coordinator
Sep. 2013 - Feb. 2023Houston, Texas, United StatesSupport the director of operations and president in meeting planned operation objectives consistently through proactive administrative assistance, office management, scheduling, and calendar management Elevate productivity and facilitate management with prompt information access through precise records management, handling a wide range of administrative tasks, and filing publisher’s affidavits in e-file Texas for Probate Courts. Manage and transfer incoming calls daily and enhance client satisfaction rates by liaising with relevant personnel to provide clients with requested services Successfully onboarded several new employees by collaborating with the director of operations and providing staff training on company systems, resulting in increased operational performance across routine office operations Streamlined data entry through operational analysis and execution of process improvement that reduced the time required to complete a task and resulted in cost-savings Facilitated remote work capability during the pandemic and successfully transformed office operations and functioning into the virtual work environment Gained and utilized knowledge of the court process while working adjacent to the legal field to meet allocated productivity foals and successfully assisting 100s of clients annually through the legal publication process