Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Grupo CIMGARCofundador
Jul. 2023 - Jan. 2026Co-Founder of a leading company specializing in the commercialization of electric motors for amusement rides, I have been instrumental in driving strategic growth and operational excellence. Under my leadership, the company achieved annual sales of USD 1,000,000 positioning us as a trusted partner in the entertainment and mechanical rides industry. Key Responsibilities & Achievements:
• Strategic Leadership: Defined and executed business strategies that expanded market presence and strengthened brand positioning.
• Business Development: Built and nurtured relationships with key clients and suppliers, ensuring long-term partnerships and sustainable growth.
• Operational Oversight: Managed end-to-end operations, from procurement to delivery, ensuring quality standards and timely execution.
• Innovation: Introduced advanced electric motor solutions tailored for amusement rides, enhancing safety and performance.
• Regulatory Compliance: Ensured full adherence to governmental regulations, including safety standards, tax obligations, and industry-specific requirements, minimizing legal risks and maintaining operational integrity.
FlexIT Manager - ServiceNow
Jun. 2017 - Jun. 2023
• Responsible of Service Now Americas region operation • ITIL Governance team management Incident, problem and Change managers
• ServiceNow Americas development team management Ensuring delivery of high-quality solutions while realizing project benefits expected by stakeholders.
• Projects communications status, issues, and risks
• Track and control budget, schedule and resources
• Coach and mentor project team members as necessary
JabilAmericas Change Manager
Feb. 2016 - Jun. 2017ITIL change management process execution / design
Review / approve all the Americas region IT changes
Host weekly Americas CAB meeting to review level 1 and emergency changes Metrics and reporting mainly focusing on changes PIR´s
JabilEnterprise Solutions Specialist l / ll (Service Centre / Service Now Administrator)
Dec. 2007 - Feb. 2016Guadalajara, Jalisco, MexicoSupport any issues related with Service Center or Service Now
Service Now Administration (Users, Roles, Groups, Locations) Develop and design new system requirements (Record producers, Order guides, Workflows, Schedule jobs, Access controls, Client Scripts, Business Rules)
JabilService Desk Support Agent
Jan. 2005 - Dec. 2007Guadalajara, Jalisco, MexicoRemote and Telephone Support to users located on Americas, Europe and Asia
Administration of: NT Accounts (Bv Admin) Home directories, Folder Access
Administration of: SAP Accounts/Printers Support
Create and own documents of applications procedures
Provide training to new team members
Intch is a Professional Networking App for the Future of WorkSee more people like Miguel on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1791323 people
15
Talent Acquisition Manager
16
CRM Strategy & Business Intelligence Consultant y Omnichannel Operations Manager
15
Go To Market Strategies | Project Manager | Marketing & Product Operations
168888 people
17
Administración general @ Sonora Grill Group
15
Administrative Professional
17
Director Universidad Virtual @ LSSI