Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Dusit InternationalDirector Of Rooms
Apr. 2015
Dusit InternationalRooms And Guest Services Manager
Aug. 2010Cairo
Semiramis InterContinentalHotel Assistant Manager (Front Office)
Apr. 2008 - Aug. 2010Train Receptionists/Cashiers in the performance of their duties
Supervise Receptionists/Cashiers in the performance of their duties
Conduct performance evaluations and discipline employees when needed
Ensure adherence to all credit procedures
Handle guest problems and complaints
Act in the absence of senior management in all matters concerning the safety, security and well-being of hotel guests, patrons, and employee.
Supervise the entire hotel during the overnight shift as a night manager.
Prepare the High Balance Report as well as ensure the timely completion of the night audit.
Perform routine hotel inspections and walk-through.
Deal with night employee grievances and problems.
Inspect guest rooms.
Prepare and write reports as needed.
Four Seasons Hotels and ResortsHotel Assistant Manager
Jun. 2004 - Dec. 2006Front Office
Train Receptionists/Cashiers in the performance of their duties
Supervise Receptionists/Cashiers in the performance of their duties
Conduct performance evaluations and discipline employees when needed
Ensure adherence to all credit procedures
Handle guest problems and complaints
Act in the absence of senior management in all matters concerning the safety, security and well-being of hotel guests, patrons, and employee.
Supervise the entire hotel during the overnight shift as a night manager.
Prepare the High Balance Report as well as ensure the timely completion of the night audit.
Perform routine hotel inspections and walk-through.
Deal with night employee grievances and problems.
Inspect guest rooms.
Prepare and write reports as needed.
Four Seasons Hotels and ResortsShift Leader
Oct. 2003 - Jun. 2004Reception
Train Receptionist and Cashier in the performance of their duties Supervise the entire shift
Ensure the work is completed according to the company's policies.
Handling guest Complaints and problems
Four Seasons Hotels and ResortsReceptionist
Oct. 2001 - May. 2003Responsible for Checking in and out the guests
Blocking the rooms for the guest and pre-register individuals and groups as required.
Coordinating all the guests needs
Sheraton Royal GardensReceptionist
Jan. 2001 - Sep. 2001
SheratonReceptionist
Jan. 2000 - Dec. 2000
Intch is a Professional Networking App for the Future of WorkSee more people like Hisham on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1792444 people
23
Head of People @ Equivator
17
Country General Manager @ Truecaller
16
Dr.
169426 people
16
Dr.
15
Dutch Customer Support & Sales | Outsourcing Specialist @ Zalando
18
Operations Team manager - Azure Sales @ MIcrosoft