AAIC HoldingsRetail Consultant
Jun. 2021 - May. 2024o Mobilised the new 10x10 store: outfitting work, staff hiring, training, implementing the necessary systems (payment, data tracking) o Developing business strategies to raise their customers’ pool, expand store traffic and maximise profitability o Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff o Ensuring high levels of customers satisfaction through excellent service o Completing store administration and ensuring compliance with policies and procedures o Maintaining outstanding store conditions and visual merchandising standards o Reporting on buying trends, customer needs, profits etc o Proposing innovative ideas to increase market share based on the data and information from the store. o Conducting personnel performance appraisals to assess training needs and build career paths o Dealing with all issues that arise from staff or customers (complaints, grievances etc) o Start up, design, schedule and growth of Instagram account
o Marketing plans and Promotional activities both online and offline
o Planning of regular market activations, school pop-ups to promote wholesaling, distributorship, awareness and sales.
o Organising CSR events to empower stylists and and salon owners