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Work Background
Fresh & True U CafeCompany Owner
Sep. 2024Savage, MN
CalibrateCoach Manager
Jan. 2022 - Apr. 2023
Profile by SanfordOperations Manager
Aug. 2021 - Dec. 2021Minnesota, United States• Manage a team of 7 health coaches; providing support, feedback, and all HR related responsibilities • Manage store operations; ordering product, planning for monthly promotions, tracking on several metrics regarding members and coaches, and administrative tasks • Consult with interested customers to determine fit and enroll and onboard appropriate members • Coach current members on program specifics and life style behavior change
Authentically True UOwner
Apr. 2020Empower women to find their best life through coaching and courses.
Fresh Thyme Farmers MarketNatural Living Specialist Northwest Region
Sep. 2019 - Apr. 2020Minnesota, United StatesAccomplishments: Due to long training history and varied software proficiency was chosen to coordinate and lead trainings on new inventory software for all ordering positions in all stores in the region. Created several tools and training materials to create better understanding and efficiencies in the Natural Living department. • Coached and train all levels of Natural Living (NL) staff (9 stores) to maintain standards of customer service, schematics, product training and merchandising • Assisted stores NL Managers in managing department metrics and support teams in achieving margin goals by identifying issues within departments effecting sales and waste • Set new store NL departments; Coordinate repairs, track 100s of vendor shipments and resolve issues, set all merchandise according to specs, incorporate new NL team into the setting process and train new members, coordinate vendor representative support
Blue Cross and Blue Shield of MinnesotaVendor Data Analyst
Jul. 2018 - Sep. 2019Eagan, MNAccomplishments: Automated monthly vendor report resulting in 50% reduction in turn-around time. Maintained quarterly executive leadership deck which resulted in visual consistency and improved accuracy. • Created monthly/quarterly reporting on contractor and vendor spend from multiple data sources using Excel • Created and managed relationship surveys sent to internal stakeholders and external vendor contacts • Created graphs, charts, and vendor scorecards for quarterly executive leadership deck using PowerPoint
Fresh Thyme Farmers MarketVitamin & Body Care Specialist, Northwest Region
Jul. 2016 - Jul. 2018Minnesota, United States• Support all Natural Living departments in the region; train all levels of staff from Managers to Clerks to maintain Fresh Thyme Farmers Market standards of schematics, facing and merchandising • Set new store NL departments in the region; Coordinate repairs, organize and set all merchandise in the department, incorporate new NL team into the setting process, coordinate vendor representative support, and resolve deliver issues • Assist stores in achieving margin goals and identify issues within stores effecting sales and margins • Coordinate and implement operational plans at store level by managing the process between NL department managers, Store Directors, and other teams • Regional trainer for new inventory/ordering software implementation.
Fresh Thyme Farmers MarketNatural Living Manager
Apr. 2016 - Jul. 2016Bloomington, MN• Provide customer service involving supplements, body care, and general merchandise products • Manage team of 5; including weekly scheduling, planning training schedules, and assigning projects • Meet with product representatives to manage promotions, give feedback, and maintain relationships • Maintain workbooks; documenting daily products received, waste, and credit management
Valley Natural FoodsWellness Manager
Jan. 2014 - Mar. 2015Burnsville, MNAccomplishments: Expanded the general merchandise department resulting in improved sales and improving inventory turns by over double. Department improved sales rank with several vendors resulting in better margin opportunities and options on early buys on new products. • Provided customer service involving supplements and body care products • Managed team of 11; creating weekly scheduling, hiring and reviews • Met with product representatives regarding product pricing and promotions, new products, and issues • Continuously review category management using customer feedback, industry data, and current research
Open To WellnessOwner, Health Coach
Sep. 2013 - Apr. 2016United States• Supported clients with their health goals by advising on food choices, exercise, stress management, and supplement options; using my 28 Fast Track to Better Health or 6 Month Intensive Programs • Organized healthy parties to market business and encourage a community around healthy living • Created monthly newsletter, Blog, Facebook Live trainings, and utilized Facebook Ads
Aimia IncSenior Marketing Analyst
Sep. 2008 - Jul. 2014Plymouth, MinnesotaAccomplishments: Worked on projects for global financial and retail clients. Scheduled projects for analyst team creating better workload balance. Stayed on as Contractor for 6 months post resignation to maintain quality of complex deliverables at request of employer. • Cleaned and manipulated large data sets from several source types using SAS, SQL, Access, and Excel • Prepped data for segmentation model creation and used segments for promotion mail/email files and reporting • Analyzed data to determine promotion response, statistical significance, ROI, and comparison to benchmarks
Stratis HealthData Analyst
Jan. 2006 - Sep. 2008Bloomington, MinnesotaAccomplishments: Owned all web survey creation resulting in faster turn-around time and higher quality survey questions. Researched, vetted, and presented final options for more robust survey tool for company. • Analyzed data from large databases (e.g., Medicare claims and beneficiary data) using SAS, SPSS, and Excel • Created multiple report types for internal and external customers using Excel • Created all web surveys for external clients to track quality interventions and provide feedback
Gantz Wiley ResearchSupervisor, Data Analysis
Jan. 1997 - Dec. 2005Accomplishments: Promoted to Supervisor of 7 Analyst team. Created report request process that fed directly into reporting software reducing report production time by 45% resulting in additional revenue from ad hoc report and consulting requests. • Coordinated workload for Data Analyst team and trained new team members • Codified and implemented process’ for data collection, report specification, and report creation • Generated data reports using a sophisticated proprietary software • Conducted specialized analyses (e.g., correlations, reliabilities, factor analyses, regressions) using SPSS
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