QVC GroupHead of Transformation Office (Japan, Germany, UK & Italy)
Sep. 2022Düsseldorf, Nordrhein-Westfalen, DeutschlandAccountable for all material business transformations across key markets in Japan, Germany, the UK, and Italy. The primary focus is on driving material improvements and capitalizing on high-value opportunities to enhance business performance. Responsibilities include providing strategic and operational guidance for digital and business transformation initiatives. This involves developing and implementing strategies to improve operational efficiency, effectiveness, and competitiveness within an increasingly complex system, tool and automation environment (incl. RPA, A.I.). Leading these efforts is crucial to leveraging the greatest value for the organization in combination with a customer-centric approach. The role also involves identifying and investing in opportunities that fund the future and propel the company forward. Embracing and inspiring innovation across all levels of the organization, along with adjusting the company's strategic vision to align with evolving market conditions. Restructuring the internal business framework to support growth and sustainability is a key aspect, as is navigating significant organizational changes smoothly and effectively.