DeloitteSenior Consultant
Jun. 2022 - Jun. 2025Partnered with enterprise clients to lead the design, configuration, and delivery of Infor Workforce Management solutions, transforming workforce operations and improving scheduling efficiency, payroll accuracy, and employee experience. Guided stakeholders through complex implementations, remediation initiatives, and multi-phase deployment strategies, serving as a trusted advisor from discovery through stabilization.
Led solution design and implementation efforts across Infor WFM modules including Time & Attendance, and Advanced Scheduling that ensured alignment with business priorities and scalability. -Conducted discovery workshops, requirements analysis, and process mapping to translate operational needs into functional and technical solution designs.
-Owned configuration, testing, defect resolution, and deployment activities for end-to-end WFM delivery, coordinating across PMO, technical, product, and client teams.
-Developed remediation and adoption strategies for clients facing stalled or at-risk implementations, helping regain alignment, rebuild confidence, and accelerate successful deployment.
-Partnered closely with project sponsors and senior leadership to define roadmap priorities, manage expectations, and drive high-value outcomes.
-Facilitated user testing, training, cutover readiness, and post–go-live support to enable smooth adoption and long-term sustainability.
-Built strong client relationships, consistently serving as the primary solution advisor and escalation point for cross-team collaboration.