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Work Background
InforTechnical Author/Editor
Nov. 2014 - Jul. 2025Prague, CzechiaSole writer working with the development team of Infor's flagship manufacturing execution applications, creating end user documentation for the key modules within the main product. Extensive rework of existing notes through a transformation process, ensuring all content adhered to strict standards, yet easily consumable by the end user.
Previously managed the documentation team for a flagship ERP, across multiple locations.
Actively contributed to the standards, design, and availability of user documentation.
D-ploy GmbHWriter / BA
Apr. 2013 - Sep. 2014Prague, The Capital, Czech RepublicContracted to Novartis • Prague lead on setup of an IT Scecurity Operations Center (SOC)
• Responsible for the physical security of the SOC premises and relevant facility management
• Writing use cases and business processes for the development of an IT SOC
AcisionSenior Technical Writer
Apr. 2009 - Nov. 2012Senior Technical Writer for Message Controller, Telepath, Delivery Component, and Sequenced Operation Layer.
HP MercuryTechnical Writer
Dec. 2007 - Dec. 2008Prague, CzechiaThis role introduced me to technical writing. Application management software.
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