LudicrumUX Lead Designer
Jan. 2022 - Aug. 2025• Built the UX/UI department from the ground up, defining roles, growth paths, and career development frameworks. • Recruited and coached designers, creating a culture of learning and performance — awarded Best Mentor at Ludicrum’s Product Conference (Nov 2024). • Established OKRs and KPIs, aligning design outcomes with strategic business objectives. • Introduced Agile workflows, reducing sprint delivery time by 20% and improving cross-team collaboration. • Implemented DesignOps practices and a scalable Design System, ensuring consistency and efficiency across products. • Partnered with product stakeholders to align UX strategy with business vision, boosting user engagement and retention.