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Work Background
Principal Cloud Capacity Management Engineer -  EMEA
OraclePrincipal Cloud Capacity Management Engineer - EMEA
Mar. 2024Dubai, United Arab EmiratesIn this role, I set the overall capacity management strategy for Oracle Cloud Infrastructure (OCI) across Europe, the Middle East, and Africa. By aligning GPU, compute, and storage resources with emerging demand, I ensure OCI maintains the infrastructure agility needed to support enterprise and government workloads. My focus on building global processes and tools has enabled proactive scaling and long-term resilience, helping OCI stay competitive in a rapidly evolving cloud market. Key Contributions • Strategic Leadership: Designed and launched capacity frameworks, tooling, and process that empower cross-functional teams to predict and respond to market needs. • Global Coordination: Partner with executive stakeholders to forecast cloud resource demands, prioritizing GPU availability for high-performance computing. • Business Impact: Provide real-time insights for infrastructure investments, reducing risk of capacity shortfalls and preserving customer trust.
Senior Product Manager: Global Dedicated Datacenter Product Management
OracleSenior Product Manager: Global Dedicated Datacenter Product Management
Jan. 2019 - Mar. 2024Dubai, United Arab EmiratesAs a Senior Product Manager for Oracle Cloud Infrastructure, I led the design and implementation of private datacenters for government and large enterprise use. I played a critical role in the development of this product from its inception, having written the original product description, and seeing it grow to become one of the company's top products, generating over $1 billion in revenue. Throughout my tenure, I was responsible for every aspect of product management, from defining the product roadmap to overseeing its development, launch, and post-launch performance. I worked closely with cross-functional teams, including engineering, sales, marketing, and customer support, to ensure that the product met the needs of our customers and delivered significant value to our business. I was deeply involved in customer relationships, working closely with government agencies and large enterprises around the world to understand their needs, challenges, and pain points. I used this knowledge to inform product decisions, including feature prioritization, pricing, and go-to-market strategy. My role as a Senior Product Manager required a deep understanding of cloud technology, as well as the regulatory and compliance requirements of governments and large enterprises. I worked closely with legal and compliance teams to ensure that our product met the highest standards of security and privacy, while also delivering significant value to our customers.
Senior Business Data Analyst: Oracle Cloud Infrastructure Products & Company Growth
OracleSenior Business Data Analyst: Oracle Cloud Infrastructure Products & Company Growth
Jun. 2018 - Jan. 2019SeattleAs a Data Analyst for Oracle Cloud Infrastructure, I was responsible for analyzing large data sets to identify key trends and insights that could be used to drive growth strategies for a portfolio of over 200 cloud offerings. In this role, I worked closely with company leadership to make data-driven decisions. My day-to-day responsibilities included collecting, cleaning, and transforming data using SQL and other data manipulation tools. I then used statistical analysis and data visualization techniques to identify patterns and trends that could be used to inform product strategy and decision-making. I also worked closely with cross-functional teams to develop and implement growth strategies, and I presented my findings to company leadership on a regular basis. Throughout my time at Oracle, I developed a deep understanding of cloud technology and the cloud market. I used this knowledge to provide insights and recommendations on new product features and offerings that would drive revenue growth. I also played a key role in developing and implementing new processes and procedures to streamline data analysis and reporting, resulting in greater efficiency and accuracy in decision-making.
Business Product Manager: Microsoft Offerings Operationalization
MicrosoftBusiness Product Manager: Microsoft Offerings Operationalization
Jan. 2017 - Mar. 2018Greater Seattle AreaAs a Product Manager for Microsoft Headquarters, I was responsible for ensuring that each new product offering for Microsoft Consulting Services had a strong go-to-market strategy and was operationalized properly within Microsoft's systems. In this role, I worked closely with cross-functional teams, including sales, marketing, engineering, and customer support, to define the product roadmap and bring new products to market.
Senior Product Manager & Growth Consultant
UpTime SciencesSenior Product Manager & Growth Consultant
Nov. 2015 - Jan. 2017Eugene, Oregon AreaAs the Director of Product at Uptime Sciences, a managed IT company, I led the company to achieve significant growth and success. I was responsible for developing and executing the product strategy, which included the implementation of a new subscription security-as-a-service monitoring offering and the rebuilding of the existing product portfolio.
Director of Product Marketing
Rhino Security LabsDirector of Product Marketing
May. 2015 - Sep. 2015Greater Seattle AreaAs the Director of Product Marketing at Rhino Security Labs, a leading cyber security company, I was responsible for leading the development and launch of innovative security products and services that helped organizations around the world protect their digital assets and stay ahead of emerging threats. We created Proxyham, an web annomity tool that was featured at leading cyber security conferences Blackhat and DefCon. https://www.wired.com/2015/07/online-anonymity-box-puts-mile-away-ip-address/ https://www.businessinsider.com/proxyham-router-2-miles-ben-caudill-whistleblowers-2015-7?international=true&r=US&IR=T
Director of Marketing
GoSolidDirector of Marketing
Feb. 2015 - May. 2015Greater Seattle AreaAs the Director of Marketing for GoSolid, a leading ecommerce web development company, I was responsible for developing and executing the company's marketing strategy to drive customer acquisition, engagement, and retention.
Business Development Manager
GoSolidBusiness Development Manager
Oct. 2014 - Feb. 2015Greater Seattle AreaOn-boarded clientele responded to technical RFPs, business requirements gathering, contracting, discovery phase) Technical & non-technical recruiting Defined/implemented sales processes, resulting in system ready to scale Managed multiple accounts with focus on minimizing response times and maximizing client retention.
Company Owner
Catalyst Concepts LLC.Company Owner
Jan. 2011 - Dec. 2016Greater Seattle Areas the Owner of my own web development agency, I was responsible for taking business ideas and transforming them into fully functional software applications, websites, and mobile apps. I worked closely with clients to understand their requirements, and led a team of designers, developers, and project managers to bring their ideas to life. My day-to-day responsibilities included managing client relationships, conducting market research, and developing product roadmaps that aligned with our clients' business goals. I also oversaw the design and development of all projects, ensuring that each product met our high standards for quality, functionality, and user experience. Notable Clients: Maxwell Records, Konica Minolta, McDonalds, Lagunitas Brewery University of Nevada- Las Vegas, City of Santa Monica, Richard Sherman (Seattle Seahawks), Shannon Sharpe (Hall of Fame NFL / CBS Analyst) Sharestates.com
Financial Consultant
Cambridge Financial GroupFinancial Consultant
Jan. 2010 - Dec. 2010Las Vegas, Nevada AreaThe Cambridge organization specializes in Portfolio Management, Retirement Planning, Retirement Distribution Modeling, Estate Planning, and Business Succession Strategies to assist individuals and businesses in achieving their lifetime objectives.
Fire Support Specialist
Army National GuardFire Support Specialist
Mar. 2009 - Mar. 2013Las Vegas, Nevada AreaAssisted in training subordinates in fire support procedures, techniques, and tactics. Lead and trained the forward observer team and Combat Observation Lasing Tech in combat operations. I prepared observer target lists and assisted in formulating offensive and defensive fire support plans. Utilized close air support, field artillery, mortar, and naval gunfire in the elimination or neutralization of designated targets.
Area Manager
Verizon WirelessArea Manager
May. 2008 - Dec. 2009Las Vegas, Nevada AreaYoungest Verizon Wireless Store Manager in the United States. Excelled in personnel management by recruiting, coaching and counseling sales representatives. Increased store’s net profits 120% by aligning inventory with unidentified market demands.
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