CventSenior Account Manager
Jun. 2024 - Aug. 2025Cornwall, England, United KingdomClient Relationship Management – Contact for accounts within territory, managing senior-level relationships and ensuring customer satisfaction Strategic Planning – Working with accounts to ensure their vision is met through our technology solutions through strategic account planning Account Development – Developing and implementing account plans, identifying opportunities and expanding business scope Contract Management – Overseeing the management of contracts, pricing negotiation and ensuring all contractual agreements are met and exceeded Innovation and Solution Development – Leveraging internal teams to ensure clients future needs are heard and products developed for the future Customer Success – Ensuring all client onboarding, training and on going customer success targets are delivered and met. Renewal – working with accounts to ensure early renewal of contracts for longer contract terms and higher values