Kumba Resources LimitedBusiness Analyst
Nov. 2001 - Jun. 2005Pretoria Area, South AfricaI worked at one of the business units (open cast coal mine) and was responsible for: HR, Access Control, Plant (including Process Control, Train Loadout station systems, etc.), Mining (including Geology, Surveyors, Mine Planning, Blasting and Hauling, etc.). Some of my responsibilities included:
• Definition of business requirements as well as the identification of opportunities for improving and/or leveraging of the existing systems
• Assist in the planning, design, development and testing of new applications as well as enhancements to existing applications
• Review and analyse the effectiveness and efficiency of existing systems
• Coordinate and perform in-depth tests (including end-user reviews) for modified and new systems
• Identify gaps between new and existing business processes and applications; liaise with Solution Specialists for resolution of these gaps
• First line of support on business applications as listed above as well as informal training to end-users
• Implementation of small Application Solutions (Project Management)