Salome Ayany

Certified Professional Mediator. Certified Call Centre Manager. OHS Auditor (ISO45001) . HR Generalist

Case ManagerChief Customer Officer (CCO)Customer Success ManagerCustomer ServiceCall Center SupervisorCall CenterTraining&Development SpecialistHR Business PartnerHR GeneralistRecruiterHRBusiness Owner

I am an experienced Customer Experience, HR Operations, and Business Performance Leader with 24 years of driving service excellence, people development, and operational transformation. My career spans call centre leadership, HR analytics, talent acquisition, quality management, and debt collection operations—working with diverse teams to improve performance, efficiency, and customer outcomes. I have led large teams, supported major HR system rollouts, strengthened organisational culture, and delivered high-impact customer experience results. My work now extends into consultancy, mediation training, leadership development, and social entrepreneurship, including initiatives in clean energy, skincare manufacturing, and community empowerment. Currently on sabbatical, I am engaged in professional training, advisory roles, and strategic projects as I prepare for the next chapter in senior HR, operations, or client success leadership. I am passionate about building people, improving systems, and creating solutions that create long-term value.

People also viewed

Sasi Kumar Rampalli

CHIEF MENTOR @CHAMPS

IndiaFinancial AnalystAccountant+3 tags

Marion Ankunda

Freelancer

Call CenterChat SupportData Entry+3 tags

Juan Pablo Pereznieto

Loyalty Program Manager

MexicoSport FanDatabase Coordinator+13 tags

Heather Elisabeth Bird

Founder and CEO @Classical Evolution