SC Mobile Distribution SRLSupport tehnician
Jun. 2012 - Dec. 2014Cluj Napoca- Technical support for electronic recharge on POS and PC solutions, phone support for clients and our salesmen. - Optimizing daily reports using Excel VBA and Macros, minimizing the time required to achieve them.
- Experience with project from scratch: written and reviewed specifications for online recharge platform: 1. Transactions: clients(create, modify, delete, structure, client DB, limits, sold, billing system, reports), pos(limits, sale reports) 2. TMS: structure, logs, audit, admin, download reports, back-up’s, pos (aplication, reports, receipts) - Experience with project from scratch: written and reviewed specifications for POS with electronic recharge application(menus, reports, logs, receipts, transaction mode), installation, testing, upgrades, monitoring application. - Experience with project from scratch: written and reviewed specifications for www.incarca.ro website, creating / editing / updating products (using HTML 5), testing site functionality, testing links between pages, testing links / responses between platforms, track / report transactions. - Testing platform functionality on TMS (Terminal Management System) - web interface with many functions: download / upgrade / logs / reports for POS application, upgrade / logs / reports / back-up's for TMS application, synchronizations with pos; access DB server, etc. - Testing EPS platform - web interface for managing client pos resources. - Testing e-charge application for Verifone vx510, vx610 pos, modifying and creating receipts. - Testing e-charge application for TPS 300, TPS 800 pos, modifying and creating receipts.
- TMS platform admin. - www.incarca.ro site admin. - Analyzing business requirements - Creating functional specifications and design documents