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Work Background
مصرف الوحدة WahdaBankInfrastructure & Cybersecurity Consultant
Aug. 2025Benghazi, Libya
Sparks Animation StudioInformation Technology Consultant
Jan. 2025Cairo, Egypt
AL Safa GroupInformation Technology Consultant
Jan. 2024 - Oct. 2025Cairo, Egypt• Provides IT consulting across supply chain-related services, including ERP, TMS, WMS, OMS, CRM, Data Warehousing, Business Intelligence, IoT, Cybersecurity, Cloud Computing, E-commerce Integration, Freight Brokerage Software, and IT infrastructure services.
Masreya MediaInformation Technology Consultant
Jan. 2023 - Apr. 2024• Managed the IT and content departments, leading significant IT environment infrastructure upgrades. • Hired IT personnel and oversaw the upgrade of media production studios.
Egypt GoldIT Infrastructure and Technical support Manager
Oct. 2020 - May. 2023Cairo, Egypt• plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s IT infrastructure. • Developing, maintaining, supporting, and optimizing key functional areas; particularly network infrastructure, server infrastructure, data communications, and telecommunications systems. • Oversee the entire Help Desk and Technical Support staff and ensure that end users are receiving the appropriate assistance. • Implement Processes and Procedures. • Develop Strategies. • Perform complex, highly specialized, and technical activities related to the design, configuration, installation, maintenance, and support of the network services, equipment, and devices to ensure the secure operation, performance, and maintenance of the mission-critical enterprise. • Recommend, develop, implement, and maintain network security standards and manage to perform administration tasks for various layers of network security levels. • Monitors and analyzes network and systems resource utilization and performance. • Performs other related duties as requested or assigned.
Identity ContractProject Manager
Feb. 2019 - Oct. 2020Cairo Governorate, Egypt• Coordinate internal resources and third parties/vendors for the flawless execution of projects. • Ensure that all projects are delivered on time, within the scope, and budget. • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. • Ensure resource availability and allocation. • Develop a detailed project plan to monitor and track progress. • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. • Measure project performance using appropriate tools and techniques. • Report and escalate to management as needed. • Perform risk management to minimize project risk. • Establish and maintain relationships with third parties/vendors. • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project. • Develop spreadsheets, diagrams, and process maps to document needs.
Armed Forcesmanager of information system institute (Suez)
Jul. 2017 - Feb. 2019Suez Governorate, Egypt• Conduct individual and team skills gap analysis. • Develop technical training courses for all levels (beginner, intermediate and advanced). • Coordinate IT-related training, including presentations of new technologies and simulation activities • Ensure all new students undergo basic technical training. • Liaise with IT experts and organize workshops and classroom-style training. • Measure improvements at the end of each course. • Gather feedback from trainees and instructors and recommend suggestions for the learning process.
armed forces information systems departmentInformation Technology Manager
Jun. 2007 - Dec. 2017Cairo Governorate, EgyptAssists in the planning and implementing of additions, deletions, and major modifications to the supporting infrastructure. • Manage network security. • Coordinate IT-related training, including presentations of new technologies and simulation activities. • Recognizes necessary network improvements. • Manage all work related to the replacement of legacy infrastructure. • Maintenance of Training Labs. • Performing analysis for 4 modules' applications. • Manage and monitor all installed systems and infrastructure. • Install, configure, test, and maintain operating systems, application software, and system management tools • Proactively ensure the highest levels of systems and infrastructure availability. • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes • Maintain security, backup, and redundancy strategies. • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks • Participate in the design of information and operational support systems. • Provide 2nd and 3rd-level support. • The network administrator for an organization that controls 40 sites. • Implementation of IBM Lotus Notes mail server with all administrative tasks over Linux and Microsoft 2003 server. • Manage and monitor all installed systems and infrastructure. • Installing, configuring, testing, and maintaining operating systems, application software, and system management tools. • Ensuring the highest levels of systems and infrastructure availability and security.
Armed forces main information centerSystem Engineer
Jul. 2003 - Jul. 2005Cairo Governorate, Egypt• Network administrator in the armed forces Data Center team. • Provide the service of designing and implementing IT infrastructure for all administrative tasks for all armed forces departments. • Implementation of IBM SAN storage from scratch.
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