Stellar PhilippinesCruise Consultant
Sep. 2016 - Feb. 2021P&O Cruises Australia - Cruise Holiday Planner - Daily Cold Calling and emailing 100+ leads on a day to day basis
- Sorted and tagged generated leads in Hot, Warm, Lukewarm, TryCons to offer them the latest cruise deals or sales and touch base them to ask about their cruise holiday plans
- Created marketing email templates with the campaign manager which will be bulk sent to leads that are New guest, past passenger, loyal customer, or with preferred destination.
- Created bookings for customers and assist them on all add-on packages, services, tours, medical or dietary requirements, for their cruise
- Oversee the pre-cruise needs of booked guests to make sure that they have everything they need before they onboard their cruise Employee Engagements Associate - Create presentations for ideas on the events that will be held for the company and it’s employees
- Assisted in brainstorming and creating social media posts via Workplace to engage employees - Planned assigned annual events within the corporate and operations department
- Collected reports from different accounts for the top agents and tenure awarding ceremonies
- Conducted ocular visits for preparation of upcoming events
- Searched, contacted, and closed deals with suppliers needed on different events assigned