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Work Background
DP WorldWarehouse Associate
Mar. 2024Leipzig, Saxony, GermanyProcessing and preparing orders for shipping, dangerous goods handling, managing a wide range of warehouse tasks, including receiving, inventory counting, replenishment, etc... Cooperating with coworkers internationally, while overcoming obstacles set by differences in spoken languages.
DHL Global ForwardingLogistics Assistant
Dec. 2022 - Mar. 2024Leipzig, Saxony, GermanyAfter taking an aviation security training and a dangerous goods handling course, I was loading and securing ULDs for cargo planes at the airport of Leipzig/Halle, sorting and scanning incoming and outgoing parcels. Loading and securing trucks for delivery. Handling dangerous goods, and heavy shipments, while cooperating with colleagues from all around the Globe.
KyndrylOrder management - RFS Planner
Jan. 2022 - Jan. 2023Budapest, Hungary- understanding client requirements and ensuring documentation is fully compliant with client specifications and requirements
- validating and prioritizing the incoming client location change requests, planning, organizing and documenting our client’s location changes with using various tools.
- sharing proposals and product offers for suppliers and contractors
- cooperating with different levels of stakeholders, daily communication with suppliers, technical teams, customers, service delivery managers and commercials
- define and clarify process gaps and product details, handling escalations
IBMOrder Management Specialist
May. 2021 - Jan. 2022Budapest, Hungary- Handling Customer requests
- Communicating with the technical teams, and the Customers
IBM2nd level Linux/Unix Operator at IBM
May. 2020 - May. 2021Budapest, Hungary- Linux/Unix System Administration
- Monitoring environments, identifying the root cause of issues, problem solving
- Incident, Change and Problem management
IBMIntegrated Application Operator at IBM
Feb. 2019 - May. 2021Budapest, Hungary- Monitoring and troubleshooting applications running on Linux and Windows systems
- Incident, Change and Problem management, according to ITIL principles
Kuehne + NagelCustomer Service Desk Representative
Jan. 2016 - Feb. 2019Budapest, HungaryAfter a few months of EKAER administration (an electronic system introduced in Hungary for legal tracking of consignments that meet certain conditions), I’ve been promoted to Customer Service Representative. My responsibilities included processing shipping orders, starting from the phase of giving quotation, through receiving and registering the order, arranging to have them picked up and delivered to the consignees, while managing all related administrative tasks, handling upcoming issues, and keeping in touch with not only the customers, but warehouses, subcontractors and freight planners from all around Europe.
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