Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
GoWright BookkeepingBookkeeper
Oct. 2025Greater SacramentoInitiated bookkeeping internship under Bill Von Fumetti's Mentorship Program - Keyboard Rich 5-Day Challenge
https://thebookkeepingchallenge.com/live-1
Air Force Civilian ServiceTravel Consultant
Oct. 2024Beale Air Force Base, California, United States
Air Force Civilian ServicePersonal Property Assistant
Jan. 2024 - Nov. 2024Beale Air Force Base, California, United States9th Reconnaissance Wing, 9th Mission Support Group, 9th Logistics Readiness Squadron, Transportation Management Office
Air Force Civilian ServiceHealth Benefits Advisor BCAC/DCAO
Aug. 2022 - Jan. 2024Beale Air Force Base, California, United States
Air Force Civilian ServiceFinancial and Administrative Support Assistant
Nov. 2020 - Jul. 2022United StatesSituation:
Supported resource management for 600+ personnel across 26 geographically separated units, including PACAF and USAFE. Task:
Managed financial and administrative functions, including temporary duty assignments, in/out-processing, staff assistant visits, and periodic audits. Action:
- Served as Government Travel Charge Card Agency Program Coordinator.
- Approved Government Purchase Card transactions.
- Acted as Finance Defense Travel Administrator.
- Managed records inventory.
- Monitored Unit Privacy Act compliance.
- Oversaw the Weighted Airman Promotion System.
- Managed the Selective Reenlistment Program. Achievements:
- 82d Training Wing Quarterly Award Winner, Category 1 Civilian, Non-Supervisory (1 July - 30 Sep 2021).
- 982d Training Group Quarterly Award Winner, Category 1 Civilian, Non-Supervisory (1 July - 30 Sep 2021).
- 372d Training Squadron Quarterly Award Winner, Category 1 Civilian, Non-Supervisory (1 July - 30 Sep 2021). Result:
Enhanced resource management efficiency and ensured compliance with financial and administrative policies.
Air Force Civilian ServiceUnit Program Coordinator - 366 Training Squadron Commander Support Staff
Oct. 2019 - Nov. 2020Sheppard AFB, TexasSituation:
Supported the commander/director at Sheppard Air Force Base, Texas. Task:
Managed administrative support programs and served as the primary source of information. Action:
- Assisted the commander/director in managing all administrative support program functions.
- Administered programs and served as the resident subject matter expert for all mandated administrative programs.
- Acted as the organisational point of contact and liaison with the personnel flight on military and civilian personnel issues.
- Monitored personnel action requests, tracked personnel, manpower, and training transactions, and provided status reports to management.
- Assisted in planning, administering, and monitoring manpower resource requirements.
- Performed clerical and administrative work to support the office and organization.
- Provided advice and guidance to staff on administrative, clerical, and procedural requirements. Primary Programs:
- Records Management
- Privacy Monitor
- INTRO Sponsorship
- In/Out-Processing
- Cybersecurity Liaison
- Weighted Airman Promotion System
- UIF Monitor Alternate Programs:
- Drug Demand Reduction - Trusted Agent
- Unit Deployment Manager Result:
Improved administrative efficiency, ensured compliance with various programs, and provided reliable support to the commander/director and personnel.
Air Force Civilian ServiceHuman Resources Assistant (Military) for 82d Force Support Squadron
Aug. 2018 - Jul. 2019Sheppard AFB, TX
Air Force Civilian ServiceUnit Program Coordinator for 52d Logistics Readiness Squadron Commander Support Staff
Nov. 2017 - Jun. 2018Spangdahlem AB, GermanySituation:
Supported the squadron commander/director at Spangdahlem Air Base, Germany. Task:
Managed all administrative support programs and served as the primary point of contact. Action:
- Served as the primary point of contact for all administrative support programs, including: - Task management - Government Travel Charge Card (GTCC) program - Organizational Defense Travel Administrator - Trusted Agent for the Drug Demand Reduction program - Functional Area Records Manager for the unit's file plans - Cybersecurity Liaison Officer for network access - Property Custodian responsible for all equipment - LeaveWeb Monitor - Weighted Airman Promotion System Monitor
- Acted as the focal point for in-processing and out-processing military personnel.
- Assisted the commander/director in managing all administrative support program functions.
- Served as the resident subject matter expert for all mandated administrative support programs.
- Liaised with military and civilian personnel offices.
- Performed clerical and administrative work to support the office and organisation. Result:
Enhanced administrative efficiency, ensured compliance with various programs, and provided reliable support to the squadron commander/director and personnel.
American College of Healthcare SciencesAlumni
Sep. 2013 - Aug. 2017Distance LearningSituation:
Pursued an education in Complementary Alternative Medicine through distance learning. Task: Worked towards an Associate of Applied Science in Complementary Alternative Medicine using the Post 9-11 GI Bill. Action:
- Completed the degree during the summer semester of 2017.
- Aimed to become a Certified Holistic Nutritional Consultant to help clients nourish their bodies with organic, wholesome ingredients.
- Planned to educate clients on rejecting processed foods with refined sugar, refined flour, and high fructose corn syrup due to their toxic effects.
- Intended to specialize in aromatherapy for relaxation techniques.
- Planned to offer hands-on and distant Reiki treatments to assist clients on their healing journey.
- Set a goal to establish a holistic practice in Elizabethtown, Kentucky, by 2030.
- Planned to be available via Skype for clients outside the local area. Result: Prepared for a future holistic practice, aiming to connect with like-minded professionals and clients in health and wellness.
Leidos HealthTRICARE Beneficiary Service Representative
Jun. 2012 - Jul. 2015Spangdahlem Air Base, GermanySituation:
Supported TRICARE operations at Spangdahlem Air Base, Germany. Task:
Managed beneficiary registration, enrollment, and customer support. Action:
- Processed registration of TRICARE beneficiaries within the Composite Health Care System (CHCS).
- Handled enrollment, disenrollment, and portability using the Defense Online Enrollment System (DOES).
- Maintained electronic and paper files, ensuring data integrity.
- Corrected enrollment discrepancies between CHCS and DOES.
- Assigned primary care managers (PCM) to TRICARE beneficiaries as appropriate.
- Verified eligibility information for remote beneficiaries.
- Researched and interpreted benefits, policies, and procedures for military staff, remote site Points of Contact (POCs), and beneficiaries using TRICARE Policy Manuals and other resources.
- Provided customer support to the Military Treatment Facility (MTF) Commander and TRICARE Area Office staff as directed by the Regional Lead, Deputy Program Manager, or Program Manager. Result:
Ensured accurate and efficient processing of TRICARE enrollments, improved data integrity, and provided reliable support to beneficiaries and military staff.
US Military Posts in EuropeTRICARE Operations & Patient Administration
Apr. 2010 - Aug. 2011Aviano AB, ItalySituation:
Supported TRICARE operations at Aviano Air Base, Italy. Task:
Managed medical records and provided administrative support. Action:
- Provided copies of medical records for active duty and retiree members and their dependents.
- Organized patient records to research physician's orders for activities, diets, tests, and medications.
- Reviewed medical record documents for completeness, accuracy, and consistency.
- Answered and relayed incoming and outgoing telephone, intercom, and electronic messages.
- Greeted patients, visitors, and callers promptly and courteously.
- Assisted with referring emergencies and walk-ins for treatment.
- Maintained accurate and up-to-date patient appointment schedules and logs.
- Prepared and monitored civilian personnel action requests.
- Advised supervisor on special studies, problem-solving, and workforce analysis.
- Documented work progress and status on time.
- Answered telephone calls promptly and took accurate messages for staff members. Result:
Improved the efficiency of medical record management and administrative processes, enhancing patient care and operational support.
US Military Posts EuropeCommand Support Staff; Personnel & Administration
May. 2009 - Apr. 2010Aviano AB, ItalySituation:
Supported personnel and administrative functions at Aviano Air Base. Task: Managed in-processing/out-processing, travel, records, and fitness programs. Action: - Led customer service for MDG in-processing/out-processing personnel.
- Administered Government Travel Card.
- Served as Organizational Defense Travel Administrator for the Defense Travel System.
- Managed files and records; conducted staff-assisted visits for the 2010 Unit Records Management inspection as the Functional Area Records Manager.
- Provided feedback on records management for 300+ personnel.
- Collaborated with the 31st Communication Squadron Base Records Manager to prepare for the 2010 Base Records Inspection/Audit.
- Worked with records custodians to ensure up-to-date records in the Air Force Records Management Information System.
- Interacted daily with customers, handling administrative requests from military and civilian personnel.
- Updated appointment letters, handled Government Travel Card inquiries, scheduled Unit Fitness Exams, updated Defense Travel System accounts, and approved leave requests in LeaveWeb.
- Scheduled in and out-processing appointments for relocating personnel.
- Briefed Unit Commanders on program statuses and procedures, including Unit Fitness, Sponsorship Program, Government Travel Card program, and Early Return of Dependent Orders.
- Oversaw travel plans for five Medical Squadrons and Senior Medical Staff as the Organizational Defense Travel Administrator.
- Managed annual fitness requirements for the Medical Support Squadron as the Unit Fitness Program Manager. Result:
Improved administrative efficiency, ensured compliance with records management, and enhanced support for personnel and travel programs.
US Military Posts EuropeMedical Information Systems Technician
Jan. 2008 - Apr. 2009Incirlik AB, TurkeySituation:
Supported medical personnel with technical needs at Incirlik Air Base. Task:
Provided customer service and technical support for medical software and systems. Action:
- Assisted medical staff with computer software inquiries.
- Provided technical support for software, hardware, and computer systems.
- Served as HIPAA Security Officer for 300 personnel.
- Used Microsoft Word, Excel, and PowerPoint proficiently; typed 45 words per minute.
- Interpreted administrative requests for medical procedures and software applications. Result: Enhanced technical support efficiency, ensured HIPAA compliance, and improved overall system usability for medical personnel.
Kadena AB, Okinawa, JapanTRICARE Operations & Patient Administration; Referral Management Clerk
Jan. 2006 - Jan. 2008Situation: Provided comprehensive customer service for TRICARE beneficiaries, including active duty and retiree personnel and their dependents. Task: Managed enrollments and disenrollment, briefed newcomers, and coordinated medical appointments. Action: - Assisted with enrollments and disenrollment for TRICARE beneficiaries, ensuring accurate and timely processing.
- Briefed Newcomers Orientation on obtaining medical care while stationed overseas and during travel.
- Conducted out-processing travel briefings for active duty personnel and their dependents, explaining how to maintain TRICARE coverage during relocations.
- Coordinated appointment scheduling for patients referred off base to the Sleep Study Clinic and assisted with scheduling for fertility needs at the Women's Clinic. Result: Improved the efficiency of TRICARE processes, enhanced patient understanding of medical care options, and ensured seamless transitions for relocating personnel and their families.
Osan AB, ROKTRICARE Operations & Patient Administration
Dec. 2004 - Dec. 2005Situation: Supported TRICARE operations and patient administration at Osan Air Base, Republic of Korea. Task: Assisted with overseas clearance and managed medical profile packages for active duty personnel. Action: - Provided assistance with Overseas Clearance for active duty sponsors and their dependents for relocation assignments. - Routed AF Form 1466, Request for Family Member's Medical and Education Clearance for Travel, as the Overseas Clearance Clerk under the Exceptional Family Member Program and Permanent Change of Station. - Routed medical profile packages to providers for active duty personnel undergoing a medical evaluation board as the Physical Evaluation Board Liaison. - Briefed in-processing and out-processing procedures for relocating active duty personnel. Result: Streamlined the relocation process, ensuring efficient and accurate clearance and medical evaluations, which enhanced the overall experience for active duty personnel and their families.
Scott AFB, ILTRICARE Referral Management
Jan. 2004 - Dec. 2004My key responsibilities and actions were: Managed customer service for TRICARE beneficiaries at Scott Air Force Base. Handled phone reception and appointment scheduling for patients referred off-base. Provided exceptional customer service, ensuring smooth and efficient appointment scheduling. Created detailed Monthly Capability Reports to highlight available speciality clinics on base. Improved patient satisfaction and streamlined the referral process, enhancing overall healthcare service delivery.
Scott AFB, ILFamily Practice Clinic
Jul. 2003 - Jul. 2004Situation: Worked in the Family Practice Clinic at Scott Air Force Base, supporting medical operations. Task: Managed medical records and scheduled appointments for TRICARE beneficiaries. Action: - Filed outpatient medical records and maintained accurate medical documents. - Scheduled medical appointments, ensuring patient eligibility for services. - Performed various administrative and clerical duties to support the medical facility. - Directed telephone calls, messages, and patients/visitors efficiently. - Utilized multiple office automation software to produce a wide range of documents and formats. - Maintained accurate files for quick and efficient information retrieval. Result: Enhanced the efficiency of medical record management and appointment scheduling, contributing to improved patient care and operational support.
A Vocal EmbraceBestselling Author on Amazon
Jan. 1992California, United StatesA Vocal Embrace is the name of my 33-year-long live performance journey. It all started in the early 1980s. I am a first-generation Filipino-American, born in San Diego, California. In those years, I didn't learn about Filipino roots in public schools. I didn't feel discriminated against. In the 1990s, I relocated to a more diverse location in Southern California. I wanted to build my brand as a Filipino-American. I wanted to shine like Filipino Historian Kirby Araullo and The Filipino Story Community. This journey motivated me to keep growing. Initially, I started singing in a youth choir at church. It gave me a lot of encouragement. And I started performing on different occasions. The key features of my journey are: Singing along to my Top 3 Divas on the radio (Whitney Houston, Mariah Carey, Celine Dion) in the 1980s-1990s
Later on, I specialised in singing United States patriotic songs (the National Anthem) and other host national anthems of Japan, Italy, and Germany during my active duty military service (2000-2011).
Volunteer Live Performance Singer/Emcee (2000 to Present)
Vocal Ensemble & Youth Choir Member (1992 to Present) These acting performances boosted my morale. And I wanted to pursue this journey and build a brand for myself. Therefore, A Vocal Embrace is close to my heart. At A Vocal Embrace, I believe in: Entertainment
Education
Diversity & Inclusivity I bring a unique personal brand. It involves my dreams to gather individuals from diverse backgrounds. And bring them into the limelight in the Western world. Additionally, in my live singing/acting performances, I have been developing modern entertainment techniques. Currently, I perform live in vocal ensembles, choirs, talent shows, weddings, funerals, and military formal/informal ceremonies. Also, I am available for remote performance events. For more details, DM me or visit my website.
Intch is a Professional Networking App for the Future of WorkSee more people like Connie on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
499916 people
39
CEO @ Papillon
15
Production Assistant
16
Program Manager @ DISH Network
134079 people
39
CEO @ Papillon
15
Consultant for construction project management and construction company turnaround. @ Self Employed
31
VicePresident @ ZhenFund