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Work Background
Sales Floor Team Member
Fleet FarmSales Floor Team Member
May. 2025Fargo, North Dakota, United StatesWear many different hats
Unemployed
UnemployedUnemployed
Oct. 2024 - May. 2025Fargo, North Dakota, United States
Information Technology Development Team Lead
Blue Cross Blue Shield of North DakotaInformation Technology Development Team Lead
Aug. 2016 - Jan. 2025Fargo, North Dakota, United States
Test Team Lead
Blue Cross Blue Shield of North DakotaTest Team Lead
Aug. 2016 - Aug. 2016Fargo, North Dakota
Software QA Engineer
D+H U.S. Operation - now part of D+HSoftware QA Engineer
Sep. 2013 - Aug. 2016Fargo, North Dakota AreaAutomated monthly download testing utilizing Microsoft Team Foundation Server. Created, prioritized, and managed test plan creation and test execution for all existing issues and new projects. Facilitate bi-weekly code to quality assurance turnover meetings to determine testing needs. Orient New Employee by providing self-created documentation on Sparak system and configuration per D+H standards. Responsible for the automatic script execution of the Nightly Process, to move the latest safe program objects and scripts to QA server. Designed and maintained all QA documentation for the Sparak product. Install and execute download enhancements as needed for new projects and features that are introduced to the Sparak product. Managed yearly release and monthly program fixes creation and deployment. Collaborate with development and stakeholders on review and approval of Functional Specifications and Technical Specifications. Provide support to customer facing employees. Provide status updates in oral and written form. Expert in handling multiple projects with tight deadlines while adhering to internal process and methodology guidelines. Possess strong problem-solving skills, can adapt quickly and make tough decisions in the best interest of the company.
Project Manager
Corelink Administrative SolutionsProject Manager
Jan. 2013 - Sep. 2013Fargo, North Dakota AreaManage and coordinate requirements, design, development, testing and implementation of enhancements Execute Agile Processing of projects in small team environments Provide oral and written status updates to management Responsible for coordinating meetings with business stakeholders Lead team retrospective
Test Coordinator
Corelink Administrative SolutionsTest Coordinator
Apr. 2011 - Jan. 2013Fargo, North Dakota AreaManage and coordinate test preparation, planning and execution Assist in confirming environment readiness for test team Provide oral and written status updates to management Responsible for coordinating meetings with business stakeholders, management, development and release management Responsible for all testing documentation and approvals Team Trainer on testing processes Manage test teams
System Analyst Tech I
Corelink Administrative SolutionsSystem Analyst Tech I
Sep. 2010 - Apr. 2011Fargo, North Dakota AreaResponsible for testing internal systems Create and execute test plans for new and existing enhancements Review system requirements and provide feedback Review and approve design documentation Lead cross group collaboration discussions
Test Lead
MICROSOFT CORPORATIONTest Lead
Sep. 2007 - Jun. 2010Fargo, North Dakota AreaManage 3500 test cases from design to deployment over 1 year Utilize SQL queries to support testing with small modifications Identify and manage over 500 escalations to drive issues to resolution Create, prioritize and manage execution schedules globally for quarterly releases consisting of 150-200+ test cases Coordinate cross group communications Manage the largest Operational test effort for Microsoft Business Solutions - consisted of implementing a new ERP system and online ordering solution globally
Systems Analyst
MICROSOFT CORPORATIONSystems Analyst
Sep. 2006 - Sep. 2007Fargo, North Dakota AreaStreamlined and built a structured test process operationally. Corresponded with test managers, testers, developers and program managers. Presented status updates in both oral and written form. Managed relationships with key Operations stakeholders and vendors, including but not limited to Microsoft Systems Corporate Support, Business Unit Information Technology and Outsource Vendors Represented IT requirements and perspectives on Operations-related projects Responsible for all application support and troubleshooting for all operational application systems internal and externally. Delivered high quality testing on programs internally and externally.
Systems Analyst
Microsoft CorporationSystems Analyst
Sep. 2006 - Sep. 2007Fargo, North Dakota AreaStreamlined and built a structured test process operationally. Corresponded with test managers, testers, developers and program managers. Presented status updates in both oral and written form. Managed relationships with key Operations stakeholders and vendors, including but not limited to Microsoft Systems Corporate Support, Business Unit Information Technology and Outsource Vendors Represented IT requirements and perspectives on Operations-related projects Responsible for all application support and troubleshooting for all operational application systems internal and externally. Delivered high quality testing on programs internally and externally.
Licensing Operations Specialist
Microsoft CorporationLicensing Operations Specialist
Jan. 2000 - Jan. 2006Fargo, North Dakota AreaProvided industry leading customer service on Microsoft Business Solution's products including: Axapta, Great Plains, Microsoft CRM, Navision, Retail Management and Solomon Built an ordering process for Retail Management software sold by Microsoft Business Solutions. Improved relations with Sales Teams, Product Teams and Distributors for the Retail Management product as a proactive measure to streamline the process for operations Addressed and guided Partners, Customers and Sales Teams on escalated issues. Recruited for testing internal applications that assisted in fulfilling orders to partners and customers.

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