Denissa Lorena Dumitriu

Chief Commercial & Operations Officer @PAYPOINT Romania

Chief Customer Officer (CCO)Customer ServiceCustomer Success ManagerBanking OperationsCBDOCOOCSOEngagement ManagerBusiness Development ManagerSales ManagerFinanceConsultingSales & BizDevC-level Executive

Transformation has always been at the core of my professional path — whether in business models, team dynamics, or the way we define progress itself. I’ve had the privilege to contribute to one of the most visible transitions in Romania’s payments market: evolving PayPoint from a traditional bill collection network into a fintech ecosystem where technology and purpose coexist. What drives me is not hierarchy, but impact. I believe in leadership that grows through example, in change guided by meaning, and in teams built on trust and shared vision. Today, my focus is on helping organizations navigate transformation consciously — through clarity, empathy, and strategy that lasts.

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Work Background

Chief Commercial & Operations Officer

PAYPOINT RomaniaChief Commercial & Operations Officer

Nov. 2021Romania, BucharestStrategic mind with a human touch. I help organizations navigate transformation — aligning people, performance, and purpose. Experienced in commercial growth, operational strategy, and fintech innovation. Always driven by clarity, meaning, and measurable impact.

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