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Work Background
OPERATIONS AND BUSINESS DEVELOPMENT MANAGER
BiggloyaltyOPERATIONS AND BUSINESS DEVELOPMENT MANAGER
Jan. 2018 - Oct. 2021Greater Istanbul* Owned overall business development and operation management of 50+ e-commerce websites, designed for Loyalty Programs for corporate and/or multinatioal companies * Held P&L responsibility and conducted all sales and marketing activities accordingly * Supported the order management of Global Loyalty Companies within Turkey * Prepared program function, web and mobile analysis for the software development for guaranteed UX * Controlled product, category and pricing of the e-commerce websites to secure * Analyzed sales performance of the e-commerce websites and prepared necessary reports accordingly * Managed digital marketing activities to increase sales of the e-commerce websites * Followed-up weekly order flow for best sellers and advised purchasing department for effective supply management * Coordinated shipment performance with the logistics team * Managed the order returns / cancellation and consumer requests and complaints through Call Center and Customer Relations * Maintained total quality in cooperation with the suppliers' customer relations * Controlled customer invoices and maintained customer agreement * Managed a team of 15 people including Project Operations, Call Centre / Customer Relations
MANAGING DIRECTOR AT TALENTPOOL TURKIYE
TALENTPOOLMANAGING DIRECTOR AT TALENTPOOL TURKIYE
May. 2012İSTANBUL Founded and managed Talentpool Turkiye Business Life Coaching Org.  Successfully coached professionals at all levels to achieve better jobs and business life performance  Participated to Career Days of major universities such as Koc, Maltepe, Okan, Isık and Yıldız as a guest speaker  Handled Career Organizations in cooperation with Private Companies and/or NGOs  Built and managed a career planning website, including a Career Blog  Coached and conducted business and organizational development of local companies of various industries, such as Local Market Development, Corporate Sales Development,
Country Sales Manager
edding TürkiyeCountry Sales Manager
Dec. 2010 - Apr. 2012ISTANBUL Owned the yearly revenue, budgetting, P&L and accounts receivables responsability reporting both to the General Manager and to the International Sales Director  Realized a yearly revenue of 8 million €.  Set and strictly conducted the new commercial terms and the receivables strategy of the company, including payment terms, payment periods and discount structure  Created and implemented a healthy " product pricing system" in the market  Prepared monthly forecasts and tracked revenues versus the forecast  Lead a team of 9 Sales Executives + 2 Tele Sales Executives  Maintained business activities with more than 50 direct customers (distributors) and 400 sub-customers(retailers) within 7 geographical regions  Lead a “ Brand Development at Retail “ project with NT Stationary Store Chain, resulting in a yearly revenue growth of 42%.  Lead the “ Tesa Tape International Project ” including all aspects of Brand Management, including pricing, budgetting and forecasting and achieved a successful entry of “Tesa Tape International Stationary Products“ into the market. * Successfully planned and lead “Customer In-House Activities” and “ Local Brand Activities”.
SALES MANAGER
Nike EMEASALES MANAGER
Feb. 2005 - Dec. 2007Owned yearly revenue responsability for the Equipment Business Unit, reporting both to the; Conducted the yearly budget calculations and led the negotiations with the Regional Headquarters Prepared seasonal product & pricing strategy for the Equipment Business Unit Prepared yearly, quarterly and monthly forecasts and tracked revenues versus the forecast Prepared and succesfully implemented a 5 year Growth Strategy, focusing on the areas of development, Key Account Strategies, Retail and Marketing Startegies related to the Business Unit Successfully managed 2 distributorships setting up mutual growth strategies Lead a team of 4 Sales Executives + 2 Merchandisers
ACCOUNT EXECUTIVE
Nike EMEAACCOUNT EXECUTIVE
Sep. 2000 - Feb. 2005Involved in the Country Organization from the very first day of the setup in Turkey. Involved in the whole start-up process where, the financial and commercial terms, distribution strategies and the pricing strategies have been determined Established new retail points and organized their relations with the company Worked with Key Accounts, conducted their footwear business which equalled to 35% of the overall company revenue Actively presented the products and done the necessary order taking and entering activities Conducted the PR activities of the Footwear Business Unit, in cooperation with the Marketing Department
SALES EXECUTIVE
KoleksiyonSALES EXECUTIVE
Mar. 1999 - Sep. 2000Istanbul, TurkeyKOLEKSIYON MOBILYA A.S Worked in the Sales Department targeting sales to the company CEOs' and Executives Succeeded in making the first sales and the initial contacts of the company to one of the biggest Banking Companies in Turkey which led to a big Group Sales Supported the Group Sales Department by cooperative sales calls Prepared the price offers to the customers for the selected products
SALES&MARKETING EXECUTIVE
HALLEY WALLPAPERSSALES&MARKETING EXECUTIVE
Feb. 1998 - Feb. 1999Established and conducted domestic and international dealer relations Prepared weekly and monthly sales reports and coordinated production accordingly Coordinated international supplier relations Executed several market research activities Developed and conducted marketing activities Represented the company at international fairs and workshops
CORPORATE OPERATIONS EXECUTIVE
IREMTUR TRAVEL INCCORPORATE OPERATIONS EXECUTIVE
Jun. 1994 - Feb. 1998Price and allotement negotiations with airline companies and international tour operators Designed tailor made programs in accordance wiht the need of the corporate accounts and competitive pricing of the the program Conducted customer calls in order to enlarge company portfolio Prepared profit and loss analysis. Assisted large scale corporate organizations and travller groups Represented the company at international fairs and workshops
ASSISTANT TOUR OPERATOR
IREMTUR TRAVEL INCASSISTANT TOUR OPERATOR
Oct. 1991 - Jun. 1994Assist all aspects of the tour operation process for outbound tours.

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