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Work Background
ComAp GroupInside Sales Representative
Feb. 2023• Management of administrative tasks for diverse client portfolios, optimizing processes, and maintaining effective relationships. • Identification and generation of new business opportunities. • Support ASM in the development of commercial proposals adapted to customer needs. • Organization and management of face-to-face and virtual training for clients. • Development and monitoring of PBI reports. • CRM management for tracking customers, and opportunities.
VenAmerica, Inc.Purchasing Assistant
Nov. 2022 - Feb. 2023Caracas, Federal District, Venezuela• Transcription of invoice information into BlueCherry processable formats. • Reviewing data for deficiencies or errors, correcting incompatibilities, and verifying results. • Completion of predefined templates with the necessary data to be loaded into BlueCherry. Generation of purchase reports.
NestléCustomer Service Intern
May. 2021 - May. 2022Caracas, Federal District, Venezuela• Development and execution of a project to improve reverse logistics management, to reduce incidents and product rejections in the market. • 20% reduction in product rejections between 2021 and 2022. • Implementation of new effective strategies to mitigate the main causes of rejection in the supply chain. • Contributions to the alignment of the supply chain with the needs and expectations of the end customer, improving the efficiency of the process.
CriptoFusionMarketing Specialist
Mar. 2021 - Apr. 2022Federal District, Venezuela• Planning and execution of digital campaigns through platforms such as Google Ads, Facebook, Instagram, and LinkedIn, focused on lead generation and sales conversion. • Creation of attractive and relevant content (ads, social media posts, to increase brand visibility and audience engagement. • Elaboration of detailed performance reports, analyzing results, and proposing continuous campaign improvements. • Close collaboration with sales and design teams to ensure alignment of marketing strategies with business and brand objectives.
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