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Work Background
IXL LearningSoftware QA Engineer
Nov. 2023San Francisco Bay Area
StyleSeatSoftware Development Engineer in Test - II
Jun. 2019 - Aug. 2022- Led the testing efforts on integrating Payments systems, including Stripe and Klarna.
- Led, designed, wrote and tested the key features that were built for beauty professionals like no-show and late cancel protection, two-tier plan signup option, etc.
- Automated manual UI testing for desktop and mobile-web using Cypress to reduce the time taken for regression testing by 50%.
- Collaborated with 7 software developers, designers and PM to understand business requirements and user experience goals for a feature to carry out testing with 100% efficiency.
- Conducted manual testing for mobile apps, desktop, and APIs. Reported and prioritized bugs, verified fixes and new functionalities, and performed regression testing on releases.
- Collaborated with cross-functional scrum teams, coordinating testing efforts on daily release cycles.
- Supported engineering teams by reproducing bugs, verifying bug fixes, and assisting in daily code deployment to production.
- Analyzed bugs reported by clients to determine the root cause and escalate high-priority cases for resolution.
- Introduced and implemented a systematic bug bash process with multiple cross-functional teams, reducing bug identification time by 30%.
Naked LabsLead QA Engineer
Feb. 2018 - Mar. 2019Redwood City, California- Led and performed testing efforts on iOS and Android mobile app and BLE and WiFi enabled firmware, resulting in the successful launch of a complex IOT product
- Effectively led QA team of 3 QA Engineers in 25+ project deployments to meet testing goals on target despite increasing workload during corporate downsizing
- Test the stability of the system under different Bluetooth and WiFi connection strength, scan processing interruption, loading large amounts of data, etc. - Report and track bugs, reproduce and triage customer bugs with logs and debug steps for developers
- Verify bug fixes and regression test new features for deployment
- Assign tasks to team members based on individual strengths/project requirements
- Analyze business requirements and user experience goals to develop test plans and test cases, produce all supporting documentation
- Ensure all development tasks meet quality criteria through test planning, test execution, quality assurance, and issue tracking
- Proposed and implemented new processes to improve existing QA testing process
- Introduced and managed a systematic bug bash process that resulted in increased company-wide product usage by 40%
Striiv Inc.Software QA Engineer
Aug. 2014 - Nov. 2017- Authored comprehensive E2E test cases for mobile, services, and device firmware based on requirements documents, use cases, and prototype/existing application functionality to validate new products
- Worked closely with cross-functional scrum teams, coordinating testing on short release cycles and augmenting scrum testing when testing resources were scarce
- Performed acceptance, functional, integrated, usability, regression tests - Identified and debugged errors in wearable devices
- Analyzed logs from adb Logcat, escalated issues, verified fixes
- Inspected HTTP REST API requests in Postman to verify API contract specified in Swagger documentation
- Created and enforced new QA process to improve overall performance of the team
- Led Bug-Bash sessions to test new features and devices to find bugs and increased collaboration across teams
MoodMeSoftware QA Tester
Jun. 2014 - Aug. 2014San Francisco Bay Area- Performed smoke/sanity/acceptance/regression/usability/functional and compatible testing for each new build
- Authored new test cases and also reviewed test cases prepared by other colleagues
E2E testing mobile apps on Android and IOS
- Worked closely with Project Manager/Test Lead and Project Team to learn about the project functionalities and provided testing timelines
CMC LTDInstructional Designer Intern
Apr. 2012 - Jun. 2012Mumbai, India- Designed and developed storyboards to serve as directions for WBT implementation
- Sourced, designed, created, reviewed, edited and managed the new content
- Created a format for writing training books and training materials for authentic, well-organized, and engaging materials
M&R Consultants Corporation (MRCC)Content Developer
Nov. 2009 - Aug. 2010Mumbai Area, India- Based on the content selected by SME, created training content for Pearson’s and Starwood Hotel using Captivate
- Reviewed the content developed by other developers and reported bugs
IXL Learning
San Francisco Bay Area
StyleSeatSDET - II
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