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Work Background
52TENVP of Property Operations
Jan. 2022 - Jul. 2025Ocala, Florida, United States• Directed and oversaw operational activities across a diverse portfolio of properties, enhancing tenant experiences. • Implemented operational strategies that improved efficiency and profitability, reducing property vacancy rates. • Developed comprehensive budgets and financial reporting processes to ensure sound fiscal management.
Season CommunitiesVice President Operations
Dec. 2020 - Jan. 2022United States- Lead and oversee all property management operations for a portfolio of over 25 residential and commercial properties, enhancing occupancy rates and tenant satisfaction.
- Develop and implement strategic initiatives to optimize property performance, resulting in a 100% increase in revenue and a substantial reduction in operational costs.
- Foster strong relationships with stakeholders, including property owners, tenants, and community partners, to ensure alignment of goals and expectations.
- Spearhead the recruitment, training, and development of a high-performing property management team, promoting a culture of excellence and accountability.
- Utilize data-driven approaches to analyze market trends and property performance metrics, facilitating informed decision-making and strategic planning.
- Ensure compliance with all regulatory requirements and industry standards, mitigating risks and enhancing property value.
- Champion sustainability initiatives and community engagement programs, enhancing the brand reputation and fostering positive community relations.
AssociaPresident, Associa Hill Country
Oct. 2019 - Dec. 2020Austin, Texas Area- Lead the strategic direction and operational management of Associa’s Central Texas region, overseeing a portfolio of 300 communities and enhancing service delivery to homeowners and boards.
- Foster strong relationships with clients, stakeholders, and community associations, ensuring alignment with their needs and expectations, resulting in an increase in client retention and satisfaction.
- Develop and implement innovative property management solutions that improve operational efficiency, reduce costs, and enhance community outreach initiatives.
- Drive revenue growth through strategic business development, market analysis, and the identification of new opportunities, achieving a 20% increase in regional market share.
- Oversee a diverse team of property management professionals, focusing on recruitment, training, and performance management to build a high-performing organizational culture.
- Implement comprehensive financial management strategies, including budgeting, forecasting, and reporting, to ensure fiscal responsibility and transparency.
- Spearhead community engagement programs and initiatives that promote resident involvement and enhance the overall quality of life for community members.
- Ensure compliance with regulatory requirements and industry standards, implementing best practices to mitigate risks and enhance operational integrity.
Applebrook Homes and Rv Parks/Athena Real EstateVice President of Opertaions/ Opertaions Manager
Jun. 2018 - Oct. 2019Bradenton, Florida
Sun Communities & Sun RV ResortsRegional Vice President Of Operations and Sales
Jun. 2016 - Jun. 2018Florida Keys
Carefree Property Management, Inc.Regional Property Manager- Florida Keys
Jul. 2012 - Jun. 2016Marathon, FLOversee all of the daily operations and financial aspects for two motels, three (100+ site) RV Resorts and two (100+ site) mobile home parks in the Florida Keys. Oversee staff at each property of seven to ten (7-10) team members consisting of front desk, housekeeping, maintenance and site managers. Sales of new and consignment manufactured homes and recreational vehicles. Design and development of custom units. Oversee delivery and set up to meet customer specifications.
FirstService Residential / Formerly Wentworth Property ManagementPortfolio Property Manager
Jun. 2011 - Jul. 2012Baltimore, Maryland AreaGM for HarborView Marina and Yacht Club at the Inner Harbor in Baltimore City as well as Portfolio Manager for seven other properties in Maryland and Delaware. Oversee staff of fifteen (15) members consisting of concierge, security, building engineers and maintenance staff. Wentworth 2011 "Rookie of the Year" award winner for the Baltimore Highrise division.
National Realty PartnersResidential Portfolio Manager
Nov. 2010 - Jun. 2011Herndon, VAOversee the daily operational functions of ten (10) residential property sites consisting of homeowner associations, condominium associations, and maintenance corporations. Perform administrative functions required for the operation of the property. Prepare annual budgets and present to Partners/Boards. Oversee budgets exceeding $1 Million and ensure that financial goals are being met.
Coordinate and oversee all capital, routine and preventative maintenance projects. Including acquiring annual, seasonal and specialized contracts. Monthly preparation of financial and activity reports. Arrange and lead monthly/annual board & partnership meetings.
Emory HillCommercial/Residential Portfolio Manager
Jan. 2006 - Jun. 2010Oversee the daily operational functions of twenty-two (22) commercial and residential property sites consisting of retail, residential rentals, homeowner associations, condominium associations, maintenance corporations and resort property. Perform administrative functions required for the operation of the properties. Perform accounting functions, including but not limited to AP, AR, and fee entry. Oversee budgets exceeding $1 Million and take steps to ensure that financial goals are being met. Prepare annual budgets and present to Partners/Boards.
Supervision, scheduling, payroll and various HR duties for twenty employees (20), which included assistant managers, site managers, maintenance engineers, janitorial and gate/security staff. Coordinate and oversee all capital, routine and preventative maintenance projects. Including acquiring annual, seasonal and specialized contracts. Monthly preparation of financial and activity reports. Arrange and lead monthly/annual board & partnership meetings. Instrumental in developing in-house operations and procedures.
Prepare materials and arrange marketing advertisement of commercial space and events.
Market and grow Residential Division. Brought in four (4) new clients in 2009 with gross profits of $100K.
Village ManagementResidential Portfolio Manager
Jan. 2003 - Jan. 2006Baltimore, Maryland AreaOversee the daily operational functions for fifteen (15) residential properties, consisting of homeowner and condominium associations.
Perform all administrative and accounting functions required for property operation.
Act as point of contact for contractors, board members and residents.
Oversee all capital, routine and preventative maintenance projects. Acquire all annual, seasonal and specialized contracts.
Prepare annual budgets and oversee monthly, quarterly, and annual accounting (AP/AR).
Arrange and provide all required provisions for monthly, quarterly, annual, and special meetings. Preparation/delivery of monthly financial and activity reports. Provide incite based on experience, education and interpretations of governing documents. Provide document enforcement and assist in implementing changes. Perform various duties as required by contract, governing documents, or requested by boards.
Supervision of ten (10) employees consisting of maintenance, janitorial, and seasonal staff.
Participation in acquiring new business and developing relationships with prospective clients. 2002-2003
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