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Work Background
Duke Energy CorporationSenior Product Owner, Customer Insights & AI
Sep. 2025Charlotte, North Carolina, United States
KenvueOCM & Digital Adoption Lead
Apr. 2024 - Jun. 2025• Lead the end-to-end change management activities, applying a structured change management methodology, process, and tools to support the adoption of the changes required by the MDMP program.
• Create and implement an effective communications and engagement strategy for the MDMP program based on change impacts analysis.
• Develop and effectively communicate changes in technology, processes, and roles with global stakeholders.
• Build relationships and work closely with stakeholders to identify and address concerns related to the change program.
• Play a leadership role in connecting and coordinating change management efforts across the different workstreams and supporting groups.
• The change management lead will involve significant collaboration and partnership with the MDMP team, including the SI, stakeholder organizations, and adjacent program teams that integrate with MDMP. This includes identifying ways to engage stakeholders to improve visibility, communications, and insightful analysis
• Define and measure success metrics and monitor change progress to enable the realization of expected benefits of the MDMP change program and report on the status to the program leadership.
• Assess the realization of expected benefits of the ERP program in conjunction with project leadership, and capture lessons learned to enable improvement throughout the program.
• Conduct Change Impact Assessment to understand the impact of new ERP system on impacted regional Stakeholder groups and design meaningful strategies to achieve seamless transition.
• Orchestrate development & execution of training strategy to ensure effective adoption of new ways of working for different functions.
KenvueTechnical Product Owner, North America
Jan. 2023 - Apr. 2024• Partner with business teams to help streamline and reduce complexity in current
business processes and with our technology capabilities, towards accelerating ways of
working and digital shelf syndication.
• Develop strong partnerships with our Connected Commerce and Growth &
Performance business leads in North America to craft the future state process design
and drive backlog prioritization, grooming, training, and release updates.
• Act as subject matter authority for Salsify in North America, and provide additional
support to our NA Salsify Product Admin specific to operational support to triage and
ensure resolution of requests and issues related to workflows, platform features,
improvements & configurations
• Support North America Marketing Activation roadmap strategy by partnering with
Salsify and EMEA Product Owners to ensure transparency into product roadmap
capabilities, provide Voice of Customer feedback, and prioritize and activate new
capabilities and improvements for North America
• Engage across marketing teams to identify and align opportunities to optimize our
architecture, engagement model, and extension of global capabilities across the EMEA
business
Drive alignment and linkages to digital strategies across functions, such as CxO,
Marketing, Sales, eCommerce, Supply Chain, R&D & Regulatory.
• Support the delivery and ongoing operations of multi-year product roadmaps
including critical marketing centric initiatives that will create limitless value for the
function and the enterprise.
• Socialize external trends and insights related to Digital Shelf processes & technology,
including digital trends with JJT/Connected Commerce/Marketing to provide
foresight vital to inform strategies.
• Establish and cultivate strong connections with digital leaders, startups, diverse
technology providers, and industry specialists.
Johnson & JohnsonTechnical Product Owner, North America
Jan. 2023 - Apr. 2024• Partner with business teams to help streamline and reduce complexity in current
business processes and with our technology capabilities, towards accelerating ways of
working and digital shelf syndication.
• Develop strong partnerships with our Connected Commerce and Growth &
Performance business leads in North America to craft the future state process design
and drive backlog prioritization, grooming, training, and release updates.
• Act as subject matter authority for Salsify in North America, and provide additional
support to our NA Salsify Product Admin specific to operational support to triage and
ensure resolution of requests and issues related to workflows, platform features,
improvements & configurations
• Support North America Marketing Activation roadmap strategy by partnering with
Salsify and EMEA Product Owners to ensure transparency into product roadmap
capabilities, provide Voice of Customer feedback, and prioritize and activate new
capabilities and improvements for North America
• Engage across marketing teams to identify and align opportunities to optimize our
architecture, engagement model, and extension of global capabilities across the EMEA
business
Drive alignment and linkages to digital strategies across functions, such as CxO,
Marketing, Sales, eCommerce, Supply Chain, R&D & Regulatory.
• Support the delivery and ongoing operations of multi-year product roadmaps
including critical marketing centric initiatives that will create limitless value for the
function and the enterprise.
• Socialize external trends and insights related to Digital Shelf processes & technology,
including digital trends with JJT/Connected Commerce/Marketing to provide
foresight vital to inform strategies.
• Establish and cultivate strong connections with digital leaders, startups, diverse
technology providers, and industry specialists.
Owens CorningPIM & Data Syndication Product Owner
Aug. 2021 - Jan. 2023Expert in meshing PIM product knowledge with business needs and identifying innovative solutions that leverage the PIM product technology platforms. This role is the primary link between Owens Corning Global Information teams and the global business segments responsible for driving the digital product adoption across the three Owens Corning business segments. Brings expertise in current and evolving PIM and syndication information technologies (STIBO Step, Adobe, Salsify, Content Management Systems, and Digital Asset Management). This role also ideates with business and technical teams to identify appropriate data solutions to drive full value from investment in the PIM technology platforms. Engages in soliciting feedback from product stakeholders and is accountable for both the planning and delivery of product functional releases and optimizations. Collaborate closely with the business and technology teams to develop a relevant and realistic product roadmap that supports each business as a subject matter expert on developed PIM solutions. Build and foster strong working relationships with Global Information Services partners, functional business partners, and third-party providers and elevates the PIM product acumen across the company.
C2 - Competitive ComputingTechnical Project Manager
Nov. 2020 - Aug. 2021
Retail Business ServicesMDM Systems (Programmer) Analyst
Dec. 2019 - Nov. 2020Retail Business Services, an Ahold Delhaize Company Strategize and develop detailed MDM design specifications, develop mapping standardization, and best practices for the business requirements.
Partner with solution architects, business analysts, technical consultants, and off-shore development teams to understand the business process and PIM development.
Analyze, define, and implement data quality business rules. Design and develop custom workflows using Java or other languages.
Define business process workflows using MDM tools to enforce data governance.
Collaborate with matrixed, cross-functional teams for MDM requirement gathering, technical build, testing and deployments.
Hubbell IncorporatedeBusiness Account Manager
Feb. 2019 - Jan. 2020Provide centralized account management to our Vendor Managed Inventory (VMI) Trading Partners through inventory management review of VMI supplier locations on a daily/weekly/monthly/semi-annual basis; involving review of stocking mix recommendations, order points, order quantities, errors, exceptions, demand smoothing, and overrides. Coordinate with back-office support team to execute these duties. A strong understanding of the technological infrastructure related to how Hubbell electronically through EDI to SAP to STEP, to help communicate the business transactions to our Trading Partners. Focus on projects that enable automation of business processes. This includes understanding various nuances across Hubbell business units as well as outside Software as a Service (S. a. a. S) providers. Continued expansion and enhancement of core eServices with our Trading Partners, including Vendor Managed Inventory (VMI), Electronic Data Interchange (EDI), Ship and Debit, Returns Automation and more. Coordinating and managing the various cross-functional tasks required to connect our partners with all solutions offered by Hubbell. A strong working knowledge of the market segments Hubbell serves is needed to understand the predictive analytical reporting the eCommerce Team develops. These tools are built and presented to several functional area resources: Trading Partners, Sales, Product Management, Finance, and Operations. The eBusiness Account Manager is required to build these reports and articulate them verbally and through written communications. Handle incoming customer requests and resolves roadblocks. Actively communicating to trading partners issues and actions involving management of inventory and the VMI process proactively engage with counterparts to build rapport and increase specialized account knowledge involving strategies and partner-specific expectations.
Hubbell Power SystemsProduct Information Marketing (STEP) Coordinator
Dec. 2017 - Mar. 2019Columbia, South CarolinaConducted data management for HPS and provided STEP training and ticketing support for the Hubbell Power Systems, thirteen Business Units. Defined STEP/ PIM best practices for the internal business and also for external customers on the website. Challenged the business to reform legacy best practices and implement standardized practices about how to syndicate product information and manage digital assets. Worked with a broader enterprise Product Information Management and Master Data Management teams across the Hubbell Incorporated business. Responsible for learning Hubbell’s data structure and current system set-up. Advocated for educating others on how to engage with STEP and develop new architecture that can assist with centralizing STEP as one source of the truth. Assisted in designing/defining transformations, outputs, and business rules within the STIBO PIM system. Worked with marketing and IT to ensure successful integration between backend ERP systems, For example, "STEP to SAP and SAP to STEP" Responsible for profiling data gaps and pursuing high data integrity. And also, referencing/linking assets and/or products to their appropriate products or categories. Responsible for supporting the business users with their daily STEP activities/projects and resolving issues encountered through the WebUI or other import/export processes through ticketing.
Lowe's Companies, Inc.Digital Product Content Developer
May. 2017 - Jul. 2017Mooresville, North CarolinaResponsible for digital asset management of cross-platform initiatives, providing coordination and communication, and ensuring all brand standards are met to support product data Understand variables of cross-screen retail and optimize experiences for Lowes.com and Lowes mobile platforms Conduct competitive analysis to maintain awareness of consumer trends, technology innovation, shopping behaviors, best practices, etc. Advocate for site real estate based on business and financial priorities Communicate vision and supporting requests, inclusive of site experience, on-air support, technical requirements, creative assets, and any other elements to support and measure success Clearly communicate edits to content plans, including timelines, to all participants and stakeholders QA content prior to publication to production environments Interpret and share findings/insights relating to digital performance Identify opportunities for site enhancements & initiatives
Lowe's Companies, Inc.Digital Content - Product Variant Selling Specialist
Aug. 2016 - May. 2017Mooresville, NCCollaborated across matrixed teams (Online Merchandising, Store Merchandising, Suppliers, and Internal Technical and Digital teams to build efficiencies around data and correct errors to improve the hierarchical build of the internal system; As it is directly reflected on Lowes.com. Utilized Alteryx and Excel to validate and group product relationships and generates KPI reporting of product data, relationships, and validity.
Utilize Photoshop, Indesign, Alteryx, and Lightroom to create visuals for DAM. Rebuilt the swatch configuration to provide more accuracy and automation for Lowes.com and its customers.
Movement Mortgage, LLCProcurement Specialist
Sep. 2015 - Aug. 2016Charlotte, North Carolina AreaInterfaces with Finance Director to plan and prioritize purchasing activities.
Reviews planned orders, creates requisitions for purchased items, and manages approval process.
Transmits and prioritizes approved purchase orders and supporting documents to supplier.
Tracks order acknowledgement, prepares and communicates shortage and backlog reports, and provides visibility of potential interruptions to internal customers.
Tracks orders and confirms system lead times, delivery dates, and costs.
Reviews, updates, and maintains purchase orders until they are closed.
Ensures orders adhere to supplier agreements and contracts; reports nonconformances.
Leads finance and logistics staff in resolving reception and invoice discrepancies.
Identifies opportunities and implements actions to achieve efficiencies.
Contributes to consolidation, reduction, and rationalization of the local supplier base.
Movement Mortgage, LLCMortgage Loan Processor Training Program
Sep. 2015 - Nov. 2015Charlotte, North Carolina AreaTraining program focused on teaching how to gather and analyze mortgage loan documents in a fast paced environment to obtain a final approval for a loan file. Required great attention to detail and to be highly organized and customer service focused. I efficiently learn how-to manage a pipeline of files, locate missing information, and communicate effectively with both sales and senior operations staff. Overall, the core of this role to provide high-level customer service with the knowledge of the industry to help exceed the expectations of the home buying experience.
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