Flight Centre Travel GroupSenior Sale Consultant
Dec. 2018 - Oct. 2020Sydney, New South Wales, Australia Exceeded sales targets Worked towards KPI’s and contributed to the profitability of the business Assisted clients with their travel arrangements Maintained high emphasis on client service levels Consistently followed sales processes for new, repeat and referred clients Undertook consistent competitor market analysis Held and assisted with weekly business meetings Helped clients identify their ideal travel package based on their suggestions and requirements. Provided end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Regularly maintain a strong relationship with our customers. Sold and upsold appropriate tour packages to clients. Negotiated any customizations or modifications requested and accommodate to the best level possible. Ensured data is secured and handled appropriately. Reached and exceeded sales and revenue targets Worked independently to exceed tasks and targets Worked in a team to develop and organize workflow, whilst encouraging team members to improve professionally and independently