AltronDelivery Lead
Mar. 2021 - Sep. 2023Johannesburg Metropolitan AreaDriving of service delivery from project inception & closure, through to operational product service across a portfolio of development and operational teams.
Implementation of DevSecOps, Cloud and Microservice systems and application development teams to achieve client requirements using Agile methodologies. Active tracking of service deliverables & milestones.
Active Client engagement, reporting & relationship ownership, leading to additional sales and uptake.
Driving target ownership, with business sustainability at the core.
Account Management across a portfolio, including forecasting, tracking actuals and budgets, project and
monthly milestones, and future opportunities. Reporting to Executive Management & Technical Subject Matter Experts.
People Management, with a focus on service & performance sustainability. Addressing any potential
challenges, structural opportunities, growth areas, career development opportunities and KPIs.